Matter Orchestration Manager

The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale.

We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. 

Matter Technology Platforms 

To own, improve and simplify the firm’s key technology ‘building blocks’ by designing, building and managing the technology platforms which are fundamental to delivering the strategic business goals. 

Reporting to the Head of Matter Technology Platforms, the Matter Orchestration Manager  is responsible for the detailed technical design, architecture artefacts, integration planning, and deployment engineering for the firm’s matter technology systems and related applications. Working with others in the team, as well as senior stakeholders from Risk & Compliance, Finance, IT and Business Development to design and deliver a streamlined and efficient global matter workflow process that is fit for purpose for the newly integrated firm.

An orchestration manager makes sure the right people, processes, technologies, and decisions come together at the right time, in the right order, to deliver an end-to-end outcome. 

The role produces high‑quality design and engineering outputs aligned to firmwide strategic and operational requirements, ensuring cohesive, secure, and scalable document technology solutions. They will be responsible for translation of functional requirements into architecture and design artefacts, working alongside the Matter Technologies Architect. Post design they will assume a design authority role within the governance of project and programme delivery. Expectations on the role are to be consultative in areas they are extremely competent in as along with being able to understand new technologies and working practices.

• Working with others in the Matter Technology Team, the role will help ensure the Risk & Compliance strategy and matter platform strategy is adequately supported by the compliance systems, working directly with the Head of Compliance, Project Management Office, and other key stakeholders to ensure timely execution of workflow rollouts and wider enhancements to the system. The orchestration manager will ensure and realize maximum value of matter technologies for the organization, from the product development process.
  
  This essentially means collaborating closely with the development team and ensuring all the product requirements are well defined and executed in time.
• Uses continuous improvement and process optimization skills and industry knowledge to deliver business value by identifying opportunities for improved efficiency, regulatory compliance and revenue generation. As the Matter Orchestration Manager, the candidate will be expected to develop expertise in each of the Firm's business lines and will work closely with stakeholders to understand working practices so that appropriate recommendations for change can be made.
• Collaborate as part of a dynamic team focused on developing and maintaining the company's Intapp suite of products. You'll work closely with product owners, application developers, and other stakeholders to implement technical changes, build integrations and troubleshoot complex issues.
• Lead on project specific items, enhancements and BAU tasks as a hands-on technical lead, supporting numerous improvements to enhance our firm's Risk Business applications. The role involves supporting the firm's Intapp Open product suite modules, such as Intake, Conflicts, Terms, Walls, as well as other matter lifecycle related applications as required.
• Collaborate with senior stakeholders and technical resources from Enterprise Architecture,…