Teller -Part Time - Bilingual in Spanish or Portuguese
Listed on 2026-01-02
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Customer Service/HelpDesk
Bilingual, Customer Service Rep
Join to apply for the Citizens Teller - Part Time - Bilingual in Spanish or Portuguese role at Citizens
. Starting Salary: $19 per hour and up.
As a Citizens Teller, you’ll greet customers in the lobby and use technology to demonstrate our mobile app or ATMs for simple transactions. You’ll create amazing experiences by offering personalized advice and solutions, connecting customers to our Bankers for next steps. Your knowledge of Citizens products will educate customers and allow you to answer questions effectively. All financial policies and procedures will be followed, including proper cash handling and compliance with state and local regulations.
WhatYou’ll Do
You’ll greet customers, help them with transactions, and identify their financial needs. You’ll provide personalized recommendations, ensure compliance with policies, and build lasting relationships.
What You’ll Get- Meaningful work and relationships – help customers with important financial decisions.
- Commitment to community – 4 hours of paid time off annually for volunteering and matching donations up to $1,000.
- Career opportunities – promotions, training, coaching, career planning, and development resources.
- Exceptional benefits – comprehensive health care coverage, 401(k) with match, tuition assistance, mental health programs, and more.
- High School diploma or GED.
- Bilingual in Spanish or Portuguese.
- Minimum 6 months experience processing transactions (cash and/or digital).
- Minimum 1 year customer‑experience experience recommending products and services.
- Strong listening and communication skills.
- Ability to ask questions, identify needs, and develop long‑term customer relationships.
- Problem‑solving skills and ability to provide solutions to customer issues.
- Customer‑centric orientation.
- Comfort with digital technology for business goals.
- Availability for branch hours, including weekends and evenings.
- Qualified candidates must complete a video interview assessment within 7 days of receiving the link.
- 1 year of transaction processing experience.
- Motivates others through collaboration.
- Process‑oriented, energetic, detail‑oriented, and multitasking ability.
- Hours per week: 20.
- Schedule may include weekends and evenings.
The salary range for this position is $23.10–$24.97 per hour. Actual pay is based on various factors including location, skills, and experience. We offer competitive pay and comprehensive benefits.
Equal Employment OpportunityCitizens provides equal employment opportunities to all employees and applicants regardless of protected characteristics.
Why Work for UsAt Citizens, you’ll find a customer‑centric culture that helps customers and gives back to local communities. You’ll have access to training and tools to accelerate your potential and maximize your career growth.
Posting End Date: 01/12/2026
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