Program Support Technician - SR

Job Overview

Independently performs and coordinates a variety of administrative, technical, and clerical support services for a major program; plans and organizes administrative housekeeping services; maintains and processes fiscal, purchasing, and personnel records and reports; serves as the contact position for program information and request for services; performs other related duties as assigned.

• one (1) permanent full‑time vacancy with the Department of Environmental Management - Solid Waste Division in Hilo
• one (1) permanent full‑time vacancy with the Department of Finance - Property Management Division in Hilo*

* Immediate vacancy with the Department of Finance:
Appointment may be made at any rate within the salary range advertised above at which appropriate qualified applicants can be recruited. Starting salary will be based on the qualifications of the person selected.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

• Plans and coordinates the administrative housekeeping services for division; sets up, revises, and maintains data/data collection records and division files.
• Maintains maps, charts, graphs, and drawings using computer software programs, which may include computer‑aided design (CAD); plots locations of various facilities, plants, traffic signs and markings, utilities, wells, pumps, etc.; may use the Global Positioning System (GPS) and Geographical Information System (GIS) equipment/tools to plot locations of various facilities.
• Searches through a variety of files and records; extracts and compiles data; organizes information and prepares final reports.
• Maintains inventory of supplies and equipment; obtains quotes from vendors; recommends and purchases materials, equipment, supplies, and annual bulk items; tracks incoming purchases and verifies accuracy and completeness of order.
• Provides information and assistance to the public relating to programs, activities, policies, and regulations of the division; responds to routine complaints or refers individuals to appropriate personnel for further assistance.
• Coordinates the administrative support for various program activities; serves as the public contact for requesting services; initiates and coordinates work requests with staff and other agencies.
• Coordinates the installation of temporary speed humps on County right‑of‑ways.
• Serves as the contact person for Division's One Call Center program; generates work orders using Division's automated system; works with other agencies to ensure that all underground utilities are properly located prior to planned field activities.
• Reviews timesheets for accuracy and completeness before forwarding to Finance or department's central office; maintains records of hours worked and leaves of absences.
• Maintains safety program records and files; schedules required safety training and recertification for employees.
• Participates in reviewing, classifying, and posting expenditures to appropriate fiscal accounts; prepares and processes accounting documents for receivables, expenditures, reimbursements, travel expenses, and deposits; takes periodic trial balances and advises superior of account balances.
• Accepts cash payments for standard fees; provides written receipts; reconciles balances; prepares treasury/deposit receipts for processing.
• Coordinates logistics for meetings, workshops, and training.
• Composes routine correspondence and letters of acknowledgement from general instructions; types letters, memoranda, reports, statements, forms, and other materials into final form; checks and proof reads materials.
• May supervise lower level staff.
• Operates vehicle to deliver and pick up materials and correspondence from other agencies and departments.
• Performs other related duties as assigned.

A combination of education and experience substantially equivalent to:

• graduation from high school, and
• four (4) years of office clerical and administrative work experience which shall have included the maintenance of records and files, compilation…