Assistant Registrar

Assistant Registrar (0079982) | University of Hawai'i page has loaded.

Department

Hawai'i Community College
- Student Affairs

General funded position. Appointment may begin approximately January 2027, pending availability of funds and actual staffing requirements.

• Assists in ensuring Admissions, Records, and Enrollment Services operations comply with UH System, College, State of Hawaii, federal, and other applicable policies, procedures, rules, and regulations related to admissions, registration, enrollment, student records, and related services.
• Supervises day-to-day office operations, coordinates workflow priorities, and supports staff and student assistants to ensure accurate, timely, efficient, compliant, and student-centered service delivery.
• Develops and provides training for Admissions, Records, and Enrollment Services staff, including Palamanui campus staff as applicable, and provides guidance to campus personnel on related policies and procedures, including FERPA, registration, enrollment, student records, degree conferral, and Veterans Administration benefits.
• Prepares, reviews, updates, and disseminates communications, catalog content, website information, forms, instructions, student notices, and other materials related to admissions, registration, enrollment services, student educational records, graduation, degree conferral, and veterans benefits.
• Assists the Registrar with unit assessment, data reporting, service improvement, workflow analysis, and implementation of strategies that support access, enrollment, persistence, completion, compliance, and student success.
• Coordinates and supports admissions processing, application review, student onboarding, enrollment intake, registration support, enrollment verification, records maintenance, and related services.
• Assists with End-of-Term processing, National Student Clearinghouse reporting, grade changes, academic record corrections, enrollment status updates, participation verification, and the creation, maintenance, security, disclosure, and correction of student educational records.
• Assists with graduation and academic record processes, including degree audits, degree conferral, diploma and certificate processing, commencement support, transfer credit, course substitutions, waivers, transcript disputes, academic forgiveness requests, and approved program changes.
• Maintains functional knowledge of Banner or the current student information system and participates in system testing, upgrades, patches, enhancements, data validation, troubleshooting, security coordination, and process improvements affecting Admissions, Records, and Enrollment Services.
• Monitors registration error logs and coordinates with Counseling, Advising, Student Support, academic departments, UH System offices, and other campus partners to troubleshoot and resolve registration, enrollment, degree audit, and student record issues.
• Reviews, researches, and assists in resolving student appeals, disputes, complaints, and exceptions related to admissions, residency, registration, payment deadlines, enrollment status, student records, participation verification, and related matters within delegated authority.
• Assists with residency, FERPA, international student, and veterans benefit processes as assigned, including documentation review, student communication, enrollment monitoring, reporting, compliance, and related records maintenance.
• Coordinates with campus, UH System, high school, community, and external partners to support admissions, enrollment management, student records, compliance, accurate reporting, persistence, completion, and student success.
• Represents Admissions, Records, and Enrollment Services on campus, institutional, UH System, and community committees related to admissions, enrollment management, records, registration, graduation, residency, FERPA, Banner, compliance, academic policy, commencement, and student success, as assigned.
• Work hours may include evenings, weekends, holidays, and extended hours during peak admissions, registration, enrollment, graduation, End-of-Term processing, commencement, participation verification, Banner testing/system implementation periods, or when necessary.
• Perform other related duties as assigned.

• Possession of a baccalaureate degree in Business Administration, Education, Counseling, Social Sciences, Humanities, Liberal Studies, or a related field and 3 year(s) of progressively responsible professional…