Customer Service Manager

Looking for your next chapter in growth marketing? Growth Partners wants a Customer Service Manager ready to make an impact in Hilo. This manager role pairs a $119,000 - $180,000 salary with hands-on ownership, a collaborative team, and clear opportunities to level up.

• Run point on trade shows and pop-ups throughout HI
• Walk new sales marketing clients through onboarding so they stick around
• Carry a $119,000 - $180,000-tier quota and the playbook to hit it
• Build and nurture relationships with prospects across the Hilo, HI market
• Write follow-ups that get answered, not the ones that get ignored
• Identify and pursue new business opportunities throughout HI

• Working understanding of both Change Management and Hub Spot Service Hub in real-world settings
• The discipline to document while it's fresh, not after it's forgotten
• The diplomacy to align stakeholders who don't agree yet
• Sharp written and verbal communication, tested under scrutiny

With roots in Hilo, HI and a warm-yet-rigorous outlook, Growth Partners delivers software that scales with our customers. At Growth Partners we hire people we can trust with real decisions and then give them the room to make them.

For your 7 of Kustomer, expect $119,000 - $180,000, a mentor, a benefits package, and the room to grow on a flexible schedule.

The search is live, the seat is funded, and we are interviewing this week.