Executive Director, Network and Operations

About Altais:

At Altais, we’re on a mission to improve the healthcare experience for everyone—starting with the people who deliver it. We believe physicians should spend more time with patients and less time on administrative tasks. Through smarter technology, innovative tools, and a team-based model of care, we help doctors do what they do best: care for people.

We’re excited to be expanding to the state of Hawaiʻi, where we’re partnering with local physicians and care teams to support the health of the community. By combining our experience with the strengths of providers across Hawaiʻi, we’re working to build a more connected, sustainable healthcare system that serves patients when and where it matters most.

Altais includes a network of physician-led organizations across California, including Brown & Toland Physicians, Altais Medical Group Riverside, and Family Care Specialists. With our expansion to Hawaiʻi, we’re continuing to grow this network while remaining focused on supporting physicians and improving the healthcare experience.

About the Role Are you looking to join a fast-growing, dynamic team?

We’re a collaborative, purpose-driven group that’s passionate about transforming healthcare from the inside out. At Altais, we support one another, adapt quickly, and work with integrity as we build a better experience for physicians and their patients.

The Executive Director, Network Growth & Operations supports efforts to build and manage strong relationships with physicians, health plans, and brokers to optimize network performance and ensure a positive experience for healthcare providers and members. This role focuses on implementing strategies and programs that enhance physician engagement and network effectiveness in alignment with organizational goals.

You will focus on Network Strategy:

Execute strategies to expand and strengthen the physician network within assigned markets, ensuring alignment with organizational objectives.

Build and maintain relationships with physicians, medical groups, and healthcare organizations to support network and member engagement.

Collaborate with internal teams (clinical, quality, operations) to support initiatives such as risk adjustment, clinical services, and performance improvement.

Assist in deploying programs and services that enhance physician practice performance and satisfaction.

Support communication and outreach efforts to network providers and members using established channels and tools.

Physician Services:

Act as a key point of contact for physicians, fostering collaborative relationships and addressing concerns.

Implement initiatives to improve physician satisfaction and engagement.

Advocate for physician needs and ensure alignment with organizational policies.

Network Performance Optimization:

Monitor network performance metrics and identify opportunities for improvement.

Partner with operations and quality teams to implement best practices and drive continuous improvement.

Support network growth within existing and new markets, focusing on performance optimization.

Team Leadership:

Provide day-to-day leadership and guidance to a team of network development and physician relations professionals.

Foster a culture of collaboration, accountability, and professional growth.

Coach and mentor team members to support their development.

The Skills, Experience & Education You Bring Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; advanced degree (e.g., MBA, MHA) preferred.

Extensive experience (8+ years) in physician network management, physician relations, or healthcare provider relations, with a strong understanding of healthcare delivery systems.

Strong relationship-building skills with physicians and healthcare…