Banking Consultant; Waiakea Branch

Banking Consultant (Waiakea Branch) – First Hawaiian Bank

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the “Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years.

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here.

• Deliver an exceptional in‑branch customer service experience by proactively engaging with customers to identify needs.
• Demonstrate digital banking options and fulfill customers’ day‑to‑day transactional needs.
• Advise customers on the full range of financial products and services available to suit their financial needs.

Monday‑Friday 8:00 am‑5:00 pm; rotational Saturday (hours may vary).

Pay starts at $21.50 – $25.50 /hr, commensurate with experience, plus sales incentives.

• Associate’s degree in a business‑related field, equivalent work experience; or
• High school diploma or equivalent and 2 years of experience in a sales and service environment.
• 2 years of cash‑handling experience.
• 2 years of customer service, referrals and sales experience.
• Retail/branch banking experience in operations and sales or similar experience within the financial services industry is preferred.
• Extensive knowledge of banking/financial products and services, and ability to understand finance and credit concepts.
• Project a welcoming presence when interacting with customers.
• Strong verbal, written, and interpersonal communication skills.
• Digitally savvy, confident and well‑versed in the use of digital banking technology.
• Detail oriented with excellent follow‑through.
• Agile and resourceful in a fast‑paced, changing environment.
• Upbeat, positive, with a growth mindset and quick learner.
• Ability to work both independently and as part of a larger team.
• Handle confidential matters judiciously.

We proudly offer a comprehensive benefits program for all employees. For more information, please visit the benefits portal.

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit the HR portal.

Mahalo for choosing First Hawaiian Bank! At First Hawaiian Bank, it all starts with YES!