Clinic Receptionist I​/II, Urgent Care RHC,

Responsibilities

• Provide a variety of clerical and office assistance to support the clinic in scheduling appointments, registering patients to be seen by the physician, maintaining patient files, processing information for billing purposes, accepting payment for services, answering the telephone, greeting patients, processing referrals/transfers and performing other duties as assigned.

• Education: High school diploma or equivalent.
• General
  
  Experience:
  
  Two (2) years of responsible typing, stenographic, substantive clerical work, or any combination of these experiences which duties demonstrated knowledge of English grammar, spelling, arithmetic, common office appliances and equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly, observe differences in copy and proofread words and numbers quickly and accurately, and operate various kinds of office equipment;
  
  and ability to deal effectively with others in eliciting information and providing service.
• Specialized
  
  Experience:
  
  Work experience performing receptionist activities in a clinic; interviewing patients and/or responsible persons to obtain required information; inputting of data into a computer system; scheduling appointments, diagnostic studies and outpatient procedures; performing a variety of fiscal record keeping functions and preparing and maintenance of medical records and/or work experience in configuration, testing, validating, problem‑solving, and troubleshooting Electronic Medical Records (EMR) related issues in a clinic.
• Substitution of Education for General
  
  Experience:
  
  An Associate’s or Bachelor’s from an accredited college or university may substitute for all the General Experience required.

As the Big Island’s leading providers of inpatient and outpatient care, the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), consisting of Hilo Benioff Medical Center, Honoka’a Hospital, Ka’u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group and East Hawaii Health Pharmacy, delivers a full range of services and programs. Our three hospitals include 290 beds and more than 1,900 employees.

Our medical staff is comprised of 250 physicians, physician assistants and Advanced Practice Registered Nurses, representing 33 specialties. East Hawaii Health is our network of clinics offering primary and specialty care. Hilo Benioff Medical Center functions as a Level III Trauma Center, which includes the second busiest emergency room in the state, providing 24‑hour care and serving more than 50,000 patients annually.

Honoka’a Hospital and Ka’u Hospital are designated as Critical Access Hospitals.