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Receptionist - State Farm Agent Team Member

Job in Hilo, Hawaii County, Hawaii, 96721, USA
Listing for: Hope Chu Hing Ins Agcy Inc
Full Time position
Listed on 2026-11-01
Job specializations:
  • Sales
    Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Benefits
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
About Our Agency

Our agency opened in 2016, and I've been with State Farm since 2002. Over the years, I've built an office focused on teamwork, flexibility, and helping both customers and team members succeed. Family is very important to me. I have two sons and love spending time traveling, going on cruises, and enjoying the beach. Those interests help remind me how important balance is between work and life outside the office.

I'm also involved in the community through the Hawaii Chamber of Commerce and enjoy staying connected to the people and businesses in the area.

For our team, we offer a very flexible work environment, maternity and paternity leave, opportunities for personal and professional development, a Simple IRA, health benefits, and licensing reimbursement.

Our office culture is laid back and supportive. We're looking for someone with a go-getter mentality who takes initiative, stays motivated, and is a self-starter. If you're someone who enjoys working in a flexible environment while still being driven to succeed, this could be a great fit for you.

Role Description

Hope Chu Hing
- State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist
- State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
Qualifications
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
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