Hilo Residential - Residential Relief - On Call

Position: Hilo Residential - Residential Relief Staff - On Call

Position Title

Residential Relief Staff

Department

Residential

Responsible To

Program Manager

Employment Status

On Call, Non Exempt

Date

July 2020

General Statement

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.

Unit Mission Statement

“To provide youth with skills for a healthy life, and instill purpose, hope and vision to youth and their families.”

Job Summary

The Residential Relief Staff for the Residential Programs is an On-Call Position, where work hours and schedule are assigned subject to availability and current staffing needs of the program. The Residential Relief staff performs the essential functions as indicated in this job description and is supervised by the Program Manager.

Essential Qualifications

• High school graduate.
• At least one year of experience working with troubled or at-risk youth.
• Valid Hawaii Driver's License.
• Valid TB Clearance.
• Pre-Employment Medical Clearances.
• Valid First Aid and CPR certification.
• DHS FBI/Criminal History & CAN, and Salvation Army background clearances.
• MVR records check, must meet Authorized Driving standards of the Salvation Army.

Essential Functions

• Ensure upkeep of facility to meet program and licensing standards. Report any unmet conditions to Program Manager.
• Ensure completeness of resident files and program files.
• Maintain consistency in program rules and procedures.
• Ensure all program and resident needs are met on a continuing basis.
• Transporting of residents to and from school, work, and/or scheduled appointments, recreational outings.
• Participation in informal group sessions with residents.
• Implement chore system to residents and monitoring for completeness.
• Provide back up support during emergencies at the shelter, which may include safe restraints.
• Assist in planning and implementing group recreational activities and outing.
• Complete required daily reports/consultation on each resident.
• Monitor phones, visitors, workers, parents, and handle emergencies and crisis calls.
• Do intake/discharge, orientate new residents, check resident’s safe arrival after discharge.
• Serve as a crisis counselor while on duty – on the phone or in person with youth and/or parents.
• Model behavior, including communication process, decision making, working out problems, discipline, order, organization skills, cleanliness, respect for property or others, work and education. Maintain a professional worker/resident and staff relationship at all times.
• Maintain all required documentation relating to the resident.
• Be involved in public information campaign and assist in representing the agency in the community.
• Attend meetings, workshops, retreats, conferences, and growth groups, etc., as scheduled or required.
• Grocery shopping and menu planning for the shelter. Supervision of residents in meal preparation.
• Perform other duties as assigned.

Mental Demands

• Work under stressful conditions.
• Interact with others with courtesy and tact.
• Relate to wide range of people and situations including youth, parents, agency workers, police, school personnel, etc.
• Work within an interdisciplinary team concept; participate in staff training and growth group.
• Manage and prioritize multiple projects in an organized and efficient manner.
• Respond to crisis situations in a calm and effective manner.
• Complete projects on schedule.
• Maintain confidentiality.
• Maintain regular and punctual work attendance; may require flexible schedule, including evenings and weekends.

Physical Demands

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; traveling by airplane. Duties will require safe restraints or…