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Community Service Worker - SR

Job in Hilo, Hawaii County, Hawaii, 96721, USA
Listing for: County of Hawai`i
Full Time, Part Time, Seasonal/Temporary position
Listed on 2026-10-12
Job specializations:
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 39000 - 43272 USD Yearly USD 39000.00 43272.00 YEAR
Job Description & How to Apply Below

Initiates contacts with the elderly and other designated target groups and provides information on available community and governmental resources; assesses the needs of program participants and assists participants in obtaining needed social, health, and recreational services; provides transportation, in-home, and other support services; and performs other related duties as required.

There are ten (10) immediate vacancies with the Department of Parks and Recreation - Elderly Activities Division.

May be eligible to receive a Recruitment Incentive up to $2,000
. Conditions apply.

  • three (3) permanent full-time vacancies in Kailua-Kona
  • one (1) permanent part-time vacancy in Kailua-Kona
  • two (2) permanent part-time vacancies in Kealakekua/Captain Cook
  • one (1) permanent part-time vacancy in Laupahoehoe
  • one (1) permanent part-time vacancy in Na'alehu
  • one (1) permanent part-time vacancy in Oceanview
  • one (1) permanent part-time vacancy in Papa'aloa

Certain Community Service Worker I positions are designated as career ladder positions. The next levels in the series are:

  • Community Service Worker II, SR-09, $3,333/month
  • Community Service Worker III, SR-11, $3,606/month

Persons hired into career ladder positions must meet the minimum qualification requirements for the next level in the series, perform work at the higher level, and meet performance requirements to move to the next level in the career ladder ladder.

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

  • Locates, interviews, and surveys target group individuals.
  • Assesses information collected in interviews and provided on survey/assessment forms and determines the need for referrals.
  • Refers participants to appropriate government or community agency providing required services.
  • Assists participants in obtaining services by aiding in the completion of application forms and following through on the application process.
  • May serve as an interpreter or translator.
  • Follows up to ascertain that referrals made were appropriate and met participant's needs and requirements.
  • Receives and disseminates information of interest to participants.
  • Makes regular friendly visitations and reassurance telephone calls.
  • Provides in-home transportation and escort services to post office, banks, markets, resource agencies, nutrition centers, and health agencies.
  • Picks up and delivers mail, supplies, groceries, and prescription for participants.
  • Sets up and maintains individual case records.
  • May assist higher level workers in the more complex cases.
  • Prepares routine correspondence and reports as required.
  • Posts data to various control records or statements.
  • Assembles information from different sources for compiling reports.
  • Gives information over the counter or by telephone regarding program regulations, policies, and standards.
  • Maintains files and indexes.
  • May serve as a trainee Site Manager.
  • Performs other related duties as required.
Training and

Experience:
  • graduation from high school, and
  • one (1) year of experience which shall have involved meeting and dealing with people.
License Requirement:
  • possession of a valid State of Hawai`i driver's license (Class
    3) or any other valid comparable driver's license at time of filing. (You will be required to submit your valid driver's license at time of hire).

Note:

Possession of a current American Red Cross First Aid/CPR/AED certification or other current equivalent certificates prior to completion of probation

Examination:

All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education…

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