Switchboard Operator

What We Offer

• Schedule:
  
  3:30pm-11:30pm or 11:30pm-7:00am, Rotating Shift, PRN
• Department:
  Switchboard Operations
• Location:
  
  Hilton Head Medical Center-Hilton Head, SC

Remarkable Care. Remarkable Careers.

Why become a Switchboard Operator at Novant Health?

• Recognized for Surgical Care Excellence Award and recognition as one of America's 100 Best Hospitals for Joint Replacement and Orthopedic Surgery in 2023.
• One that holds Blue Distinction Center designations for Knee and Hip Replacement and Spine Surgery and has received 21 Certified Zero Harm Awards from the South Carolina Hospital Association for preventing surgical errors.
• Top ratings in heart and stroke care:
  American Heart Association recognizes Novant Health for exceptional patient outcomes in heart failure award.

Operates computerized switchboard console, monitors fire panel, blood bank, oxygen panel and elevators, and also implements all emergency procedures.

Novant Health is committed to improving the health of its communities, one person at a time. We have a strong focus on innovation and research offering best-in-class technology and clinical care. We are committed to providing high-quality, affordable healthcare to all our patients as well as equipping our workforce with the tools and support needed.

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

Novant Health has the responsibility of every team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

• Education:
  
  High School Diploma or GED, required.
• Experience:
  
  Minimum of one year experience as switchboard operator, preferred.
• Additional Skills (required):
  Must be able to communicate effectively with people of diverse backgrounds and all levels of authority. Ability to maintain confidentiality. Must be flexible and able to respond to changing priorities in a fast paced environment. Must demonstrate ability to type at least 30 wpm. Manual dexterity necessary to operate computerized switchboard console and keyboard. Ability to work alone during day, evening, and night.
  
  Ability to see and read. Must possess a clear, pleasant and professional telephone voice and manner. Ability to hear and understand phone calls.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

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