Security Officer

Security Officer

Join to apply for the Security Officer role at Sonesta International Hotels.

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.

• Perform daily inspection and ensure compliance of hotel security and safety requirements and procedures in order to protect hotel property, employees and guests against theft, crime, threats and safety hazards.
• Patrol and inspect with specified equipment the assigned areas to include all public areas of the property including meeting rooms, entrances, outside building and grounds; monitor surveillance cameras and check for unauthorized persons or vehicles, coordinate towing of vehicles, unsecured doors and fire and safety hazards, and document all actions.
• Maintain the security procedures and audit logs that may include lost and found, storing guests’ valuables, key control, emergency procedures, and health and safety hazard procedures for all employees and guests.
• Ensure all guest room doors are secured and assist guests with room access and moving/removing guest possessions or inventory if required.
• Escort staff and guests to cars if requested.
• Inspect purses, packages or bags of employees if designated by management and verify employee work identification and accuracy of employee time cards as they arrive/leave the property.
• Investigate loss and safety incidents involving guests, employees and/or hotel loss and safety exposure and comply with state and government regulations and hotel procedures to prevent or minimize loss from theft and other safety risks or litigation against the hotel.
• May have to administer CPR on a guest or staff member in accordance to guidelines and communicate specified information to EMS/medical personnel as required.
• Complete documented reports in accordance with Company and hotel policies and procedures.
• Assist in training and educating employees on current safety and security issues to ensure compliance with all Company loss control policies and current security and safety standards.
• Respond in a courteous and prompt manner to all guest related incidents, questions, complaints and/or requests to ensure strong guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments. Key department contacts include all hotel staff.

High School diploma or equivalent, plus one year of security and safety experience, or equivalent combination of education and experience. Must speak fluent English. CPR and First Aid certification required.

• Carrying, lifting, pushing and/or pulling items weighing up to 50–100 lbs.
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to secure the facility.
• Frequently bending, stooping, and kneeling.

• Communication skills are used a significant amount of time when interacting with guests and employees.
• Certification in safety and training and/or licensed as a Security Officer may be required.
• Certified CPR;
  First Aid instructor and training in law enforcement techniques may be required or highly desired.
• Working knowledge of local laws, investigation methods, OSHA requirements, fire codes and life safety codes.
• Problem solving, reasoning, motivation, organizational, and training abilities are used when an emergency situation occurs.
• Reading and writing abilities are utilized to document or record all tasks completed, to order supplies, to receive instructions for the day, and/or to read safety and security procedures.
• Mathematical skills, including basic math, are used occasionally.
• May be required to work nights, weekends, and/or holidays.

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Entry level

Full-time

Other, Information Technology, and Management

Hospitality