Senior Project Manager - German Speaking

The Opportunity

Monks is seeking an experienced, German-speaking Senior IT Project Manager to lead a complex Transition & Transformation (T&T) project on behalf of our manufacturing client in Northern Germany. This role requires deep expertise in IT outsourcing
, particularly in managing the transition from an existing IT service provider to a new, contracted provider. You will act as a key representative for our customer, ensuring the project is delivered on time, within scope, and compliant with contractual agreements. You will work as a subcontractor closely with our team. Applications may be submitted via our official website ().

• T&T Leadership: Leading the transition of end-user services
  , including User Help Desk and Service Management
  , from the incumbent to the new provider, encompassing nearshore delivery centers.
• Contractual Compliance &
  
  Coaching:
  
  Coaching the customer's project team on the contract-compliant implementation of the T&T project, utilising in-depth knowledge of complex outsourcing contractual frameworks.
• Governance & Coordination: Establishing governance and committee structures (various boards) and coordinating project management activities across two main European locations.
• Performance Monitoring: Monitoring the project schedule, T&T milestones, and cooperation obligations of both the customer and the new service provider to ensure objectives are achieved.
• Communication & Reporting: Supporting internal and external communication with stakeholders and transforming project activities into a recurring weekly/monthly management reporting rhythm.
• Collaboration: Regularly aligning with the Monks team on commercial and contract change topics, and supporting the final acceptance of T&T results.

• Proven experience as a Senior Project Manager in the field of IT Outsourcing
  .
• Demonstrable track record of managing complex Transition & Transformation (T&T) projects.
• Fluency in German is required to effectively manage communication with the client and local teams.
• Ability to maintain strict confidentiality
  , including signing a project agreement and a very strict personal NDA (Non-Disclosure Agreement).

We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.