Technical Program Manager

As a Sr Technical Program Manager
, you will be the connective tissue between strategy and execution for three distinct software development teams. You won’t just be tracking tasks; you’ll be optimizing the engine that builds our products. We are looking for a process‑oriented leader who can balance the big picture roadmap with the granular details of a JIRA ticket.

• Delivery & Execution Management
• Directly manage the execution lifecycle for three cross‑functional software teams.
• Ensure alignment between engineering output and product requirements.
• Identify, track, and mitigate risks and dependencies across teams to prevent bottlenecks.
• Agile Facilitation & Ceremonies
• Schedule and drive all team ceremonies, including Daily Stand‑ups, Sprint Planning, Retrospectives, and Demos.
• Foster a culture of continuous improvement by using retrospectives to refine team velocity and quality.
• JIRA Power User & Process Architect
• Own the configuration and hygiene of JIRA boards, workflows, and automation.
• Establish standardized reporting structures (dashboards, burndown charts, and velocity trackers) to provide real‑time visibility into work‑in‑progress (WIP).
• Backlog & Triage Leadership
• Drive the request triage process, ensuring incoming bugs and feature requests are evaluated and routed efficiently.
• Partner with Product Managers to lead backlog grooming and prioritization sessions, ensuring the engineering team is always working on the highest‑value tasks.
• Communication & Visibility
• Translate technical progress into clear status updates for stakeholders.
• Act as the primary point of contact for project health, resource allocation, and delivery timelines.

• Experience: 5+ years of experience in technical program/project management, specifically overseeing multiple software engineering teams.
• Technical Fluency: A strong understanding of the SDLC and the ability to engage in technical discussions with engineers.
• JIRA Expertise: Advanced knowledge of JIRA/Confluence (configuring custom workflows, JQL, and reporting).
• Agile Mastery: Deep experience with Scrum, Kanban, or Scrumban methodologies.
• Soft Skills: Exceptional organizational skills and the “social intelligence” to drive consensus among diverse stakeholders without direct authority.

We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.