IT Security Support Engineer

Please apply through our official website ().

As an IT Security Specialist, Identity & Access Management (IAM), you’ll support and improve access, permissions, and identity workflows across complex enterprise systems. You’ll work in a security-as-code environment where access changes are requested through pull requests, validated through CI/CD pipelines, and deployed into critical systems such as Okta, LDAP, and SCIM-connected platforms. This role is ideal for someone who enjoys solving system access challenges, supporting users across technical levels, and ensuring secure, reliable identity operations.

• Monitor and support security change requests submitted through pull requests
• Review and track security-related changes through CI/CD pipelines to ensure successful deployment
• Provision, modify, and support user access to internal and cloud-based resources
• Manage permissions, team memberships, and identity configurations across IAM systems
• Support and troubleshoot access issues for technical and non-technical users
• Provision and manage secrets for systems and services
• Authorize and provision bots and service accounts
• Communicate status updates, blockers, and security-related issues clearly across teams
• Maintain and update documentation as tools, processes, and system knowledge evolve
• Other duties as assigned

• 3+ years of relevant work experience
• Experience supporting Identity and Access Management (IAM) operations in enterprise environments
• Strong hands‑on experience with Git Hub, including Git, pull requests, branches, merge conflict resolution, Git Hub Organizations, Teams, permissions, Git Hub Apps, and Git Hub Actions
• Experience managing and configuring critical security systems such as Okta, LDAP, and other IAM platforms
• Comfort working with command-line tools and technical troubleshooting
• Experience with CI/CD pipelines and deployment monitoring
• Ability to provision access to cloud resources and manage secrets securely
• Strong documentation skills, with the ability to keep processes current as tools and systems evolve
• Excellent communication skills with the ability to support both technical and non-technical stakeholders
• Strong customer‑service mindset, with the ability to triage, prioritize, and manage multiple requests effectively
• Comfort working in async communication channels such as Slack, pull request discussions, and issue tracking systems
• Self‑motivated, collaborative, and proactive in raising issues and sharing progress

We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.