IT Office Support

We are looking for an Office Support to join our SãoPaulo office. In this role you will help maintain the office environment and support all IT needs.

• Install and maintain computer hardware and printers.
• Provide first‑line support for IT issues and troubleshoot problems.
• Set up new colleagues quickly.
• Keep meeting rooms operational, support presentations/events, and maintain a tidy office.
• Perform regular checks of workstations and assist with office moves.
• Manage IT equipment and storage, track inventory, and notify when stock is low.
• Coordinate on‑boarding and off‑boarding, including arranging pick‑ups.
• Build strong relationships with Monks and teammates.

• Fluent in English and familiar with IT terminology.
• Experience troubleshooting Windows and macOS systems.
• Highly independent, able to work largely on own without supervision.
• Availability to work a 100% in‑person model in Vila Madalena, SãoPaulo/SP.

We are an equal‑opportunity employer committed to building a respectful and empowering work environment for all people.