Managed Services Solution Lead Data Platform

At Xebia Microsoft Services (XMS), we help organizations unlock the value of their data through modern

managed services, cloud-native platforms, and continuous innovation. As a Managed Services Solution Lead -

Data Platform, you are responsible for the vision, evolution, and success of our Data Platform propositions.

You combine technical expertise with product and service ownership. Working closely with engineering teams,

Service Delivery Managers, architects, commercial stakeholders, and customers, you drive roadmaps,

releases, lifecycle management, and continuous improvement. You ensure our services remain competitive,

scalable, secure, and aligned with customer needs and business objectives.

You play a key role in bridging technology, operations, commercial priorities, and customer outcomes while

helping shape the future of our Managed Services portfolio.

As a Managed Services Solution Lead - Data Platform, you own the direction and success of one or more Data

Platform propositions within our Managed Services portfolio.

• Own the vision, strategy, roadmap, and lifecycle of one or more Data Platform propositions.
• Continuously improve propositions based on customer feedback, business priorities, market developments, and technology innovation.
• Define and maintain service offerings, service tiers, commercial positioning, and proposition documentation.
• Act as the primary owner for proposition success and service evolution.
• Monitor proposition adoption, performance, customer satisfaction, and overall service health.

• Develop and maintain proposition roadmaps aligned with customer demand, platform strategy, and organizational objectives.
• Prioritize enhancements, suggest technical investments, automation initiatives, and new capabilities.
• Define requirements and business cases for proposition improvements.
• Partner with engineering teams to ensure successful realization of roadmap initiatives.
• Balance customer requirements, operational considerations, and strategic objectives.

• Govern proposition releases and the introduction of new capabilities.
• Ensure changes are communicated effectively to Service Delivery Management teams and customers.
• Maintain lifecycle plans for services, technologies, and platform components.
• Drive continuous service improvement and proposition maturity.
• Manage technical debt and proposition modernization initiatives.

• Work closely with Azure, Data, and Platform Engineering teams to align engineering efforts with proposition priorities.
• Provide functional direction and prioritization to engineering squads.
• Ensure services are operationally ready, supportable, scalable, and standardized.
• Drive automation and operational excellence initiatives across services.
• Support the operationalization of new capabilities into managed services.

• Support Service Delivery Management teams during customer reviews and strategic discussions.
• Participate in major customer escalations when proposition expertise is required.
• Engage with customers to understand evolving business requirements and translate them into service improvements.
• Collaborate with Service Delivery Management to improve customer outcomes and service quality.
• Define and track proposition success metrics and service KPIs.

• Stay current with developments in Microsoft Fabric, Azure Data Services, data platforms, AI, analytics, and data governance.
• Evaluate emerging technologies and identify opportunities to strengthen the portfolio.
• Contribute to the broader Managed Services strategy and innovation agenda.
• Support go-to-market activities, proposition positioning, and thought leadership together with commercial teams.
• Help shape the future direction of XMS Data Platform Managed Services.

You combine strong technical expertise in modern data platforms with product ownership, stakeholder

management, and strategic thinking. You enjoy translating customer needs and technology innovation into

scalable managed services.

You are comfortable working across engineering teams, Service Delivery Management, Delivery Centers,

customers, and senior stakeholders in an international environment. This role requires a balance of technical

depth, commercial awareness, operational understanding, and service ownership.

• 5+ years of experience in data platforms, cloud engineering, managed…