Senior Strategy Director, UX

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Monks is seeking a Senior Strategy Director, UX to lead experience strategy for one of the world's most visible technology brands.

This is a UX Strategy role—not a UX Design role. We’re looking for someone who understands how large-scale web ecosystems become powerful marketing platforms. You know how to connect brand campaigns, customer journeys, information architecture, and content strategy into seamless digital experiences that support both business goals and user needs.

You’ll partner closely with Creative, UX Design, Production, Client Leadership, and cross‑functional teams to develop experience strategies that are both compelling and executable.

• Lead the Strategic Vision: Translate complex business challenges into clear, compelling recommendations that connect customer needs, marketing objectives, and digital ecosystems.
• Sell the Vision: Create persuasive strategy decks and executive presentations that inspire confidence and articulate why a proposed experience will deliver stronger business and customer outcomes.
• Orchestrate the Journey: Move the conversation beyond individual pages to connected customer journeys, defining how users move across campaigns, landing pages, product experiences, and web ecosystems while ensuring narrative cohesion.
• Client Leadership: Partner with Client Directors and cross‑functional teams on proactive initiatives and new business opportunities. Present to senior marketing and product stakeholders, facilitate strategic discussions, and defend recommendations.
• Marketing‑Led UX: Define Information Architecture (IA), customer journeys, and content strategy through a marketing lens, balancing user needs with business goals, brand storytelling, and conversion opportunities.
• Design Connected Experiences: Think beyond individual pages to shape cohesive digital ecosystems, ensuring websites, campaigns, product launches, and content experiences work together as one unified customer journey.
• Simplify Complexity: Identify opportunities to streamline experiences, reduce friction, and create intuitive pathways that feel seamless to customers.
• Connect the Dots: Align digital experience strategy with broader marketing initiatives, product launches, and business priorities to ensure every touchpoint contributes to a consistent brand experience.
• Partner Through Execution: Collaborate closely with UX Design, Creative, Production, Engineering, and Client teams to preserve strategic intent from concept through execution.

• 10+ years of experience in Digital Strategy, UX Strategy, Experience Strategy, or a closely related discipline, with significant experience leading strategy for enterprise digital experiences.
• Agency DNA: Built a career in a digital, creative, or integrated agency environment where websites and digital ecosystems are treated as core marketing channels.
• Enterprise
  
  Experience:
  
  Developed strategy for large‑scale websites or digital ecosystems serving global brands, navigating complex information architectures and stakeholder groups.
• Proven Strategic Leadership: Significant ownership of strategic thinking—from shaping recommendations and authoring strategy decks to presenting confidently to senior client stakeholders, leading conversations, influencing decisions, and building trust with executive audiences.

• Expert proficiency in Keynote and/or Google Slides—presentations tell clear, persuasive strategic stories.
• Strong expertise in Information Architecture (IA), Customer Journey Mapping, Content Strategy, and UX fundamentals, partnering closely with UX Design teams.
• Ability to connect digital experience recommendations to business and marketing…