Customer Service Advisor

Customer Service Advisor

Location:

Hinckley, Leicestershire

Salary: up to £24,000

Hours:

Full Time, office based

Our client is seeking a Customer Service Advisor to join their growing team. This is an entry-level opportunity for someone with great customer service and people skills. The successful candidate will be the first point of contact for any issues or concerns raised, providing fast, client-focused solutions.

The Role:

• Contact existing clients to book their Anniversary appointments with consultants
• Deliver administrative duties for the department including rescheduling appointments
• Acknowledge all client service issues in line with the complaints procedure
• Obtain a prompt response to client queries, service issues, and requests to cancel
• Resolve all client service issues in a timely manner focused on client resolution and retention
• Understand all client databases and systems to adequately investigate and respond to the client

The Right Candidate:

• Strong team player
• Ability to work in a fast-paced environment
• Dynamic and flexible approach
• Ability to work under pressure

What's next:

If you're ready to leap forward in your career, apply today!

Email your CV to co

About the job

Contract Type:

Specialism:
Business Support

Focus:
Customer Service

Industry: Call Centre and Customer Service

Workplace Type:
On-site

Experience Level: Entry Level

Job Reference: AM9R4G-DCFE8EB2

Date posted: 12 February 2025

Consultant:
Connor Morris