Quality Support Technician; Vision System

Overview

Career Area: Operations

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Quality Support Technician (Vision System)

Salary: £35,200 rising to £39,00 when role objectives are reached

Contract: Full time & permanent

Location: Desford, Leicestershire

We are looking for a proactive, technically skilled Quality Technician to support both our core assembly quality processes and the rollout of a new camera booth vision system within production. This role is ideal for someone who enjoys hands‑on problem solving, working cross‑functionally, and improving systems and processes.

As a Quality Support Technician
, you are accountable for, but not limited to:

• Test and refine the system with real build conditions, ensuring high‑accuracy image capture and seamless integration with PDI workflows.
• Oversee operation of the camera booth, diagnose software or process issues quickly, and escalate effectively to keep production running smoothly.
• Provide clear, structured feedback, support feature testing, and ensure updates enhance workflow efficiency and quality outcomes.
• Follow inspection standard work, capture detailed defects using digital/visual tools, and ensure findings are communicated clearly to drive timely containment.
• Contribute to structured problem solving, root cause analysis and CI activities that help improve build quality and reduce repeat issues.
• Support deployment, testing and early‑life usage at additional sites, providing guidance and helping standardise best practice.

NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

• Problem‑Solving:
  Essential for diagnosing issues with the camera booth software, resolving production quality concerns quickly, and supporting effective root‑cause analysis.
• High Attention to Detail:
  Critical for accurate defect capture, validating imaging outputs, and ensuring machine audits identify the right issues first time.
• Excellent Communication:
  Required to clearly explain defects, share system issues, work with software partners, and support investigations across engineering and production teams.
• Proactive & Self‑Motivated Approach:
  Important for independently monitoring system performance, identifying improvements early, and supporting rollout to additional CAT facilities.

• Quality Knowledge: ability to apply quality principles such as defect identification, audit techniques, structured problem solving and continuous improvement, enabling fast, accurate contributions to build quality and investigations.
• Vision System Capability:
  Confidence working with imaging or camera‑based inspection tools, understanding how software/hardware interact, and applying this skill to troubleshoot, optimise and improve the new camera booth system.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Just a quick heads‑up: We start reviewing applications as soon as they come in, so if you’re interested, don’t wait too long! We may close the advert early if we feel we’ve got a strong pool of potentially suitable applicants.

Don’t miss out, get your application in soon!

One Company, Limitless Opportunities

Caterpillar is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. We do business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries, and Energy & Transportation – and providing financing…