Product Application Engineer

OceanLED  is growing, and we're looking for a technically minded individual ready to take on a hybrid role  one that combines commercial responsibilities, customer-facing opportunities, and technical tasks. If you enjoy finding solutions but also want to work directly with clients, present ideas, and help manage projects from concept to delivery  this could be your next step.
This role suits  Technicians  or Engineers with a basic mechanical and/or Electrical mindset, looking to broaden their skillset into a more commercial remit. Full training on our systems and CAD tools will be provided.

What you'll be doing
Developing lighting design proposals for custom projects  CAD layouts, 3D assemblies, light placement charts.
Producing technical documentation: reports, test procedures, and specifications
Providing technical support, system diagnosis, fault finding, and troubleshooting
Visiting client sites for system commissioning and customer support (occasional travel abroad required, a few times a year)
Working with the quality team: goods-in inspection; approving/rejecting parts, discussing any quality issues with suppliers and agreeing on corrective actions.

What you'll bring
Basic technical knowledge with an elementary understanding of mechanical and electrical systems
3D CAD design proficiency (full training provided if you're still building this up)
Confident MS Office user, comfortable presenting ideas to customers
Strong coordination and teamwork skills
Excellent customer-facing manner and ability to gather and report feedback
Full UK driving licence and valid passport

What's in it for you
25 days holiday plus bank holidays
Pension contributions
Free onsite parking