Field Service Technician

Overview

This is a hands‑on role for someone who wants more than a bench or a desk. As a Field Service Technician, you’ll be out with customers, solving real problems, learning specialist equipment, and building a long‑term technical career with a global manufacturer that genuinely invests in its people.

You will be joining the UK subsidiary of a German company, a global leader in industrial coding and marking systems. They specialise in innovative, contact‑free solutions for product marking, traceability, and verification across industries including manufacturing, food & beverage, pharmaceuticals, and more. Based in Hinckley, they pride themselves on delivering high‑quality customer support and tailored solutions from the Midlands office.

• Full in‑house training and mentoring from experienced senior technicians
• A competitive salary with room to grow as your capability increases
• Company van for work travel, plus mobile phone, laptop, and tools
• A varied role combining site work, problem‑solving, and technical learning
• Long‑term stability within a well‑established global business

• Installing and commissioning equipment at customer sites across the UK
• Carrying out servicing, repairs, and preventative maintenance
• Training customers on equipment use, software, and consumables
• Providing technical support via phone, remote access, and site visits
• Managing installations to agreed timelines and customer expectations
• Supporting workshop activities when required, including inspections

• A full UK driving licence
• Basic technical or mechanical understanding
• Experience working with customers or end users in a technical environment
• The ability to follow processes, diagnose faults, and resolve issues
• The right to work in the UK

Monday to Friday, standard business hours, with occasional out‑of‑hours callouts on a rota basis.

If you’re looking to build a practical engineering career with real training, responsibility, and progression, this Field Service Technician role is a strong next step.