More jobs:
Contact Centre Manager
Job in
Hinckley, Leicestershire, LE10, England, UK
Listed on 2026-02-17
Listing for:
Perfect Placement
Full Time
position Listed on 2026-02-17
Job specializations:
-
Management
Operations Manager, Program / Project Manager -
Automotive
Operations Manager
Job Description & How to Apply Below
Basic: £50,000
OTE: £75,000
42.5-hour, 5-day working week on a rota
We are looking for an experienced Contact Centre Manager to take charge of a high-performing automotive telesales operation. You’ll be leading a large, fast-paced team and driving performance, conversion, and customer experience across the department.
This is a hands-on leadership role suited to someone from a dealership sales background or with proven experience managing an automotive call centre environment.
What’s in it for you?
£50,000 basic salary
Realistic OTE of £75,000
Established, high-performing team
Senior leadership opportunity within a growing automotive business
Clear scope to influence processes, performance, and culture
What you’ll be doing :
Managing a large telesales team of 17 executives, 2 centre supervisors, and 1 team leader
Driving sales performance, KPIs, and conversion rates
Coaching and developing managers and advisors
Monitoring call quality, activity levels, and productivity
Implementing processes to improve efficiency and customer experience
Working closely with senior management to achieve commercial targets
What we’re looking for:
Proven experience managing a large telesales or contact centre team
Background in automotive dealership sales or automotive call centre leadership
Strong people-management and coaching skills
Commercially driven with a focus on results and performance
Comfortable working in a fast-paced, target-driven environment
If you are interested in hearing more about this Contact Centre Manager job in the Hinckley area, please contact Aedan Oliver at Perfect Placement Today.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×