Sales Support & Sample Co-ordinator

Position: Sales Support & Sample Co-ordinator
Location: Barwell

Our client is seeking a Sales Support & Sample Co-ordinator to join them on a permanent, part-time basis (circa 25 hours/week).

This is a varied administrative role supporting both sales ordering and sample management, offering the chance to work closely with the Sales Directors, Design Team, and Factory Manager. You will play a key role in ensuring orders are processed accurately and customer samples are managed efficiently from request through to approval.

Key Responsibilities

Sales Support

* Upload and process sales orders accurately

* Create production orders for the factory team

* Upload documents and print production tickets

* Answer incoming calls and handle queries professionally

* Update and amend orders as required

Sample Co-ordination

* Log and track samples on the control sheet

* Monitor sample progress through production

* Check production imagery against designs

* Photograph samples and send to customers for approval

* Follow up for feedback and communicate changes to the design team

* Prepare and dispatch samples to customers

About You

* Highly organised with strong attention to detail

* Confident communicator with customers and internal teams

* Proactive and able to manage multiple tasks

* Previous admin or sales support experience preferred

* Photoshop experience advantageous but not essential