Used Car Handover Specialist

Used Car Handover Specialist
- Leading to a sales role

Location:

Hinckley

Salary: £28,089 basic per annum plus other company benefits

Hours:

42.5 hours per week, 5 working days Friday to Tuesday

Our client, a successful and rapidly growing independent car supermarket, has built a strong reputation for quality, value and outstanding service. They now seek a friendly, well-presented Used Car Handover Specialist to support customers at the most important part of the purchase journey — collection day. If you are confident, customer-orientated and enjoy making a positive first impression, this is a fantastic opportunity to be part of a forward-thinking, customer-centric automotive business based in Hinckley.

• Conduct final quality and presentation checks before handover — including fuel levels, cleanliness, fitted accessories and vehicle condition.
• Prepare and organise all handover documentation, such as sales contracts, finance agreements, service history, registration forms and user manuals.
• Welcome customers on collection, guide them through the vehicle handover and demonstrate key features, controls and technology to ensure full confidence in their new car.
• Deliver a professional, friendly and customer-focused experience at every handover, maintaining brand presentation and communication standards.
• Carry out post-handover follow-ups where required — offering support with after-sales queries, road-tax, insurance or general vehicle questions.
• Work closely with sales, admin, valeting and workshop teams to ensure vehicles are prepared and ready on time, supporting smooth customer handovers and showroom flow.

• Full UK driving licence (no more than 6 penalty points).
• Previous experience in vehicle handover, delivery, or a customer-facing role within automotive or retail.
• Strong attention to detail and high standards for presentation.
• Excellent customer service and communication skills — able to present vehicles confidently, explain features and paperwork to customers.
• Good administration and organisational skills, including handling documentation and finance/paperwork accurately.
• Willingness to work weekends and flexible hours (collections may occur at varied times).
• Ability to work both independently and as part of a team (sales, valuation, valeting, workshop, delivery teams).

We are recruiting across the UK for Service, Aftersales and Parts
- Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.