Homelessness Project Worker

Position Title: Homelessness Project Worker

Location: Hinckley

Hours of duty: 37 hours on a rota basis, Monday – Friday between the hours of 8 am- 8 pm

Salary: £12.82 per hour – £24,733.51 per annum

To apply for this role, please send a CV and a covering letter to charlotte.smith@ . Please make sure your cover letter clearly demonstrates your expertise and how you meet the role requirements. This should be a minimum of 500 words and not exceed 2 pages

Falcon Support Services provides supported accommodation and community projects to those that are homeless, at risk of homelessness, or vulnerable in the community
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Our service helps vulnerable people by providing safe and secure accommodation with our staff working alongside clients to help them develop their skills, so they can move away from homelessness to living independently and positively contribute to their community.

This role works alongside residents who are living in semi-independence to offer support for an independent and positive future.

The role is challenging and rewarding with opportunities to learn, grow, and develop within Falcon Support Services. In this varied role, you will

Provide high quality accommodation, housing management and support to homeless people.

Empower clients to make positive changes and informed choices in moving towards independent living.

Assess each individual, support needs and work with them on a mutually agreed support plan/programme to achieve positive outcomes.

Work in partnership with other agencies to maximise service delivery

You must have a genuine interest in helping people to make changes in their lives and an understanding of the types of issues that affect those that are homeless, as well as a dedication to Falcon Support Services values and performance standards.

Please note this role will predominantly involve lone working.

Falcon Support Services are equipped to train and support people who do not have relevant skills and experience but do have the right values, behaviours, and attitudes.

To assist with the daily operations of the project ensuring services are delivered efficiently.

To communicate effectively and appropriately with clients, staff, other organisations and members of the public using and/or working with Falcon Support Services.

Where appropriate, to perform initial interview of clients seeking admission and ensure initial Risk Assessments and Need Assessments are completed and accurate.

To work in collaboration with partnership agencies and housing providers.

Carry out the practical tasks required of the job being continuously aware of any risks presented by the working environment and consistently acting in a way to minimise these risks.

• Controlling and recording access to and from the building, following the booking in and welcoming procedures
• completing relevant monitoring for the service, including monitoring and responding to rent arrears and collection of weekly personal charge/service charge

Where appropriate, to ensure that the terms of license/tenancy agreements are adhered to and address any problems arising from this requirement.

• Assistance in applying for eligible benefits including Housing/Council Tax Benefits/Universal Credit
• Encouraging, promoting, and providing service user involvement in education, training and employment and volunteering
• To manage a caseload and work with clients to develop their support plans. This will include liaising with outside agencies for the benefit of the client.
• To provide appropriate advice on current applications for homeless assistance, council accommodation and housing association accommodation.
• Support individuals to move into accommodation which may include helping them set up a home.

To be alert to the health and wellbeing of all clients, reporting any concerns to the Project Manager

To ensure that routine inspection of the premises is carried out and to report any damages and/or repairs to the Project Manager or Maintenance.

To be responsible for the development, and implementation of procedures and codes of working practice to form part of a comprehensive quality approach to service delivery.

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