Success Ambassador

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This range is provided by Goodwill Southeast Georgia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$22.60/hr - $23.00/hr

This position requires biweekly travel to Savannah and Richmond Hill.

Take your career leadership and service to others to a new level as a Success Ambassador. Our Success Ambassadors will support, enhance, and improve the culture of Associate engagement through success and inclusion.

We

Offer:

• Comprehensive benefits including health, dental, life, accidental insurance, and retirement
• Generous PTO and holidays
• Thriving Culture based on Teamwork
• FREE Training and Development Opportunities

Your Typical Day:

• Partnering with managers to establish a positive and healthy organizational experience and work culture that influences retention and minimizes turnover.
• Assisting managers with identifying and coordinating enhanced training for associates to promote growth and remediate performance challenges.
• Facilitating onboarding experience ensuring new associates are aware of how to be successful at work.
• Acting as a liaison for management teams with human resources to support recruitment, new associate identification, and on-site problem mitigation (triage and remediate proactively).
• Assisting Associates with access to Mission Services programs, continuing education, and internal training programs.
• Primary partner for onboarding of new associates at time of hire acting as interface with HR for new hire paperwork, helps conduct in-person orientation, provides site specific information, and establishes “buddy” system.
• Developing and implementing methods to help instill understanding of organizations mission, vision, values, and equity while correlating to overall organizational strategic and tactical initiatives.
• Assisting with select frontline associate training programs and champions on-going job & organization specific training (E.G., exceeding expectations, customer service, safety, mandatory trainings, etc.).
• As necessary, assisting Associates with barrier removal to allow for highest levels of achievement both personally and professionally.
• Connecting Associates to internal resources designed to reduce financial hardships.
• Working with Mission Services Staff and Operations Trainers to develop career development plans for internal and/or external growth paths.
• Bridges internal development with external development understanding that internal pathways reside with Operations Trainers, and external pathways reside with the Opportunity Center.

What you need:

• You have an associate degree or equivalent combination of education and experience.
• You have a minimum of two (2) years’ experience in case management, career counseling, or employment service programs preferred.
• You can work with limited supervision.
• You have strong communication ability with all levels of Associates, senior leaders, and external partners.
• You can develop and maintain positive working relationships with Associates.
• You can effectively with referral sources and case coordination staff to ensure the continuity of services.
• You are proficient in the use of computers and Microsoft office suite.
• You have a positive attitude, pay attention to detail, and can effectively manage multiple priorities and Associate case load.
• You possess a valid Driver’s License, reliable transportation, and proof of insurance.
• You can work a flexible schedule including nights and weekends as required.
• You can travel to events and sites across Goodwill SEGA’s territory as needed.

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at  for assistance in accessing the on-line application system.

Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.

• Entry level

• Full-time

• Other

• Individual and Family Services