Digital Training Facility Manager DTFM - Belton, MO; CONUS; Digital Training Facility Mana

Digital Training Facility Manager [DTFM] - Belton, MO (CONUS )

Pro Sidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. Our services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management.

We are seeking a Digital Training Facility Manager [DTFM] - Belton, MO (CONUS ) to support requirements for DoD/Military Sector Clients. The ideal candidate will have 5 years of management experience within the realm of IT support and/or management, a Bachelor's degree in a relevant field, and excellent oral and written communication skills.

Responsibilities include:

• Scheduling the use of Digital Training Facilities (DTFs) and providing hands-on assistance to the Enterprise Management System (EMS) staff
• Performing with hands-on equipment, operation, and on-site operations
• Adhering to EMS direction to replace monitors, desktop computers, and servers, as well as verifying operation of hardware and software in the DTFs
• Maintaining facility security, operating equipment, and assisting students in using assets provided in DTFs
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL POC)
• Reporting the operational status of the DTF(s) to the DL POC
• Interacting with EMS technicians
• Coordinating facility maintenance
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at individual site locations

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required)
• Ability to analyze and evaluate trainees, communicate orally and in writing, and provide solutions to potential challenges

Education Requirement:

• Bachelor's degree (preferably in computer science, information systems, information technology, computer engineering, or a related field)

On-Site DTF Personnel shall have the following competencies:

• General knowledge of software applications, experience with operating IT equipment, workstation set-up, and familiarity with networked systems
• Customer service experience, including resolving issues related to desktop IT resources

Further competencies required:

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products
• All Pro Sidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

BENEFITS AND HIGHLIGHTS

• Competitive Compensation
  :
  Pay range begins in the competitive ranges with full Gold Level (Tier
  1) Group Medical Benefits, Pretax Employee Benefit Plan, plus performance incentives
• Group Health Insurance Health Benefits
  :
  Group Health Insurance Including Medical, Dental, and Vision Insurance
• 401(k) Retirement Savings Plan
  : 401(k) Retirement Savings Plans help you save for your retirement
• Vacation And Paid Time Off (PTO) Benefits
  :
  The flexibility of Paid Time Off (PTO) lets you set your own priorities
• Pre-Tax Payment Programs
  :
  Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP)
• Purchasing Discounts & Savings Plans
  :
  We offer a Purchasing Discounts & Savings Plan through The Pro Sidian…