Assistant Manager

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Flynn Group, founded by Greg Flynn, is the largest Applebee’s franchisee with over 460 Applebee’s restaurants in 24 states. Flynn Applebee's is part of Flynn Group, which operates a diversified portfolio of brands and a broad franchise network. Our mission is to be the premier operator within each brand, guided by core values:
Care Genuinely for People, Play like a Champion, and Win as One.

As an Applebee's® Assistant Manager, you will be engaged in all aspects of day-to-day restaurant operations. You are responsible for delivering an exceptional guest and staff experience, leading a team, solving problems, handling stress, and maintaining a high-energy environment.

• Ensure timely, friendly service according to company guidelines and achieve unit objectives.
• Cultivate a culture aligned with Flynn Applebee's core values.
• Respond to and correct guest complaints promptly with staff.
• Maintain guest contact as a priority, completing required table visits per Flynn Applebee's standards.
• Maintain departmental inventory levels.
• Ensure product preparation and presentation meet company standards through line checks.
• Effectively schedule employees to meet sales demands.
• Maintain safety and security programs.
• Promote restaurant organization, cleanliness, and sanitation.
• Perform routine maintenance and report needed repairs to the General Manager/Area Director.
• Promote quality recruitment and referrals of potential team members and management candidates.
• Promote Flynn | Applebee's training procedures for new managers.
• Maintain a trained staff through effective orientation, training sessions, employee meetings, and policy implementation.
• Participate in employee development using one-on-one coaching and performance documentation; contribute to written evaluations.
• Assess employee performance, provide regular feedback, and work on development areas.
• Monitor performance and document issues that require disciplinary or corrective action.
• Ensure compliance with company policies, practices, and procedures.
• Control costs in the assigned department.
• Ensure compliance with local, state, and federal laws and guidelines.
• Drive bi-weekly/weekly inventories on request and ensure completion.
• Prepare and submit accurate daily paperwork.
• Ensure sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
• Provide a role model for managers and employees.
• Develop self on store-related technology.
• Willing and able to work in all positions and assist in team member roles as needed, including cooking, expo, seating guests, and bartending.
• Participate in the Management Development Program to grow leadership skills and proficiencies.

• At least 2-3 years of restaurant management experience
• Serve Safe Food and Serve Safe Alcohol Certifications are a plus

• Work various shifts including weekends
• Stand and move for up to ten hours
• Safely lift up to 50 pounds
• Read and write to facilitate communication; dexterity for using small tools and equipment

Flynn Group is an equal opportunity employer. We are committed to diversity and inclusion and provide reasonable accommodations during the application process. If you require any accommodations, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team.

• Mid-Senior level

• Full-time

• Other

• Restaurants