HVAC Service Estimator and Parts Administrator
Listed on 2026-10-07
-
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Hereat Sagamore,weprovidecareeropportunitiestomasteryourcraft,earncompetitivewagesandmakearealdifferenceinthelivesofourcustomersandourcommunity.
Wearelookingforemployeeswhotakeprideintheirworkandseeitasbothanartandtrade.
Youwillworkinanenvironmentwhereyourhardworkisrewarded,recognizedandappreciated.
Yourdailycontributionswillhaveadirecteffectonthesuccessofthecompanyandyourfuture.
TheHVACService
Estimator&Parts
AdministratorisresponsibleforestimatingHVACandplumbingserviceprojectsaswellasresearching,ordering,expediting,andtrackingHVACservicepartswhileensuringaccurateandtimelyinvoicingfortheHVACService
Department.
Thisroleiscriticaltominimizingtechniciandowntime,maintainingserviceefficiency,andensuringpromptandcorrectbillingtocustomers.
Theidealcandidateishighlyorganized,detail-oriented,andcomfortableworkingwithvendors,technicians,andcustomersinafast-pacedserviceenvironment.
Key Responsibilities Estimating ,Parts Research,Ordering&Tracking- Reviewtechnicianworkordernotesforrepairs
- Gatherinformationandcommunicatewithtechnicianstoprovideprofessionalscopeofworkandquotesforcustomers.
- Preparespotquotesandsmalljobestimatesforcustomers.
- Experienceinpricinglabor,materialsandsubcontractorwork.
- ResearchHVACreplacementpartsusingmodel/serial numbers,OEMdocumentation,andsupplierresources
- Orderpartsfrommanufacturersanddistributorstomeetservicetimelinesandcosttargets
- Trackallpartsordersfrompurchasethroughdeliveryandinstallation
- Expeditebackorderedorcriticalpartsasneeded
- MonitoropenPO’s,backordersanddeliveryexceptions;proactivelyresolveissuestopreventscheduleimpact
- Communicatepartstatusupdatestoservicetechnicians,dispatch,andservicemanagement
- Maintainaccuratepartsrecords,including costs,leadtimes,andwarrantystatus
- Coordinatereturns,credits,andwarrantyclaimswithvendors
- Prepare,review,andprocessserviceinvoicesaccuratelyandpromptly
- Verifylabor,materials,andpartschargesmatchserviceticketsandworkorders
- Ensurepropermarkup,pricing,andtaxapplicationpercompanypolicy
- Resolvebillingdiscrepancieswithtechnicians,servicemanagers,or customers
- Submitinvoicesaccordingtocustomerbillingrequirementsandtimelines
- Assistwithfollow-uponmissingdocumentationorapprovalsrequiredforbilling
- Enterandmaintainservicedataintheservicemanagement/ERPsystem
- Supportservicemenagerswithreportingonpartsusage,costs,andbillingstatus
- Assistwithprocessimprovementstoreducebillingdelaysandpartshortages
- Assistwiththeimplementationandoptimizationofprocurementsystemsandtools
- Actasapointofcontactforvendorsregardingpartsavailabilityandpricing
- Communicateprofessionallywithcustomersregardinginvoicequestionswhenneeded
- Maintainstrongworkingrelationshipswithsupplierstoensurereliableservicesupport
- Highschooldiplomaorequivalent
- 3+yearsofexperienceinHVACserviceadministration,partscoordination,orbilling(commercialHVACpreferred)
- StrongunderstandingofHVACequipment,components,and terminology
- Experiencewithservicemanagementoraccountingsoftware
- Excellentorganizationalandtime-management skills
- Highattentiontodetailandaccuracy
- Strongwrittenandverbalcommunicationskills
- ExperiencewithcommercialHVACserviceoperations
- FamiliaritywithOEMHVACpartsandsupplyhouses
- Experience with Sage/FieldserviceOpsorsimilarERPsystems
- Basicunderstandingofservicecontractsandwarrantybilling
- Proficient in Excel,Wordandother Microsoft tools.
- Partsresearchandproblem-solving
- Multitaskinginafast-pacedserviceenvironment
- Costawarenessandinventorycontrol
- Customerservicemindset
- Strong follow-throughandaccountability
- Office-basedwithfrequentinteractionwithservicetechniciansandvendors
- Standardbusinesshourswithoccasionalovertimeduringpeakserviceseasons
- Occasionalliftingand/ormovingupto
50lbs.
- Medical,Dentaland Vision Insurance
- Flexible Spending Account
- 401kwith
Company Match - Profit Sharing Program
- Long-Term Disability Insurance
- Company Paid Life Insurance
- Holiday Pay
We would love to welcome a new HVAC Service Estimator and Parts Administrator to our group in Hingham, MA, United States.
We are currently recruiting a HVAC Service Estimator and Parts Administrator for our team in Hingham, MA, United States.
This is a genuine role to take on the HVAC Service Estimator and Parts Administrator role at Sagamore.
As a HVAC Service Estimator and Parts Administrator, you will play an important part at Sagamore in Hingham, MA, United States.
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