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Call Center / Support Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support

Call Center Operations Leader: Reservations & Dispatch

Job in Hingham, Plymouth County, Massachusetts, 02043, USA
Listing for: MV Transportation
Full Time position
Listed on 2025-12-20
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading transportation service provider is seeking a Call Center Manager in Massachusetts to oversee all reservations, scheduling, and dispatching operations. This role involves managing call center staff, ensuring high-quality customer service, and monitoring call center efficiency. The ideal candidate should possess strong customer service and supervisory skills, along with data entry experience. This position requires a high school diploma and familiarity with Trapeze and Microsoft Office.

Join a dynamic environment committed to excellence.
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