Portfolio Manager

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This Portfolio Manager will be within the Enterprise Technology (ET) team of Blue Cross Blue Shield of Massachusetts and will report into our Office of the CIO. The Technology Portfolio Manager will manage the performance of an assigned portfolio within our Corporate Technology Portfolio, with a focus on portfolio governance, strategic planning/alignment, and multi-year portfolio implementation planning.

• Monitor the project intake process for assigned portfolio by evaluating project proposals and validating alignment with Focus Area priorities and target architecture, value proposition, resource availability, and risk/issue assessment and mitigation.

• Monitor the execution of assigned portfolio and identify risk/issue management opportunities, ensuring alignment with the organization's business strategy and objectives and target architecture.

• Communicate the value delivered on the technology portfolio within the assigned portfolio.

• Define and communicate the vision, objectives, and status of the IT portfolio to key stakeholders, ensuring transparency and accountability.

• Establish portfolio governance structures and processes to monitor the health of projects and drive continuous improvement for assigned portfolio.

• Implement portfolio management methodologies, best practices, and standards across the organization.

• Foster strong partnerships between IT, leadership, and business stakeholders.

• Facilitate quarterly business reviews and revalidate priorities for assigned portfolio.

• Monitor the budget for the IT portfolio projects to ensure that resources are allocated appropriately and in line with organizational priorities.

• Identify opportunities for cost optimization.

• Conduct financial risk analysis for assigned portfolio and provide recommendations to mitigate potential financial risks.

• Track resource utilization and address any resource gaps or conflicts prior to approval and facilitate resolution for your assigned portfolio.

• Maintain a strong understanding of resource capacity and assignments to ensure project schedules are realistic and achievable.

• Identify and manage issues/risks related to assigned portfolio, including financial, scheduling, and resource constraints.

• Ensure all reported issues/risks are concise and have defined mitigation plans and strategies.

• Provide regular updates and reports on assigned portfolio performance to senior leadership, highlighting execution progress, value outcomes delivered, financial status, and resource allocation.

• Must have at least 3-5 years previous experience working in technology strategy or delivering IT projects.

• Professional consultant or project/portfolio management experience, and proven record in delivering business results, overcoming obstacles, and achieving critical milestones.

• Understanding of healthcare payer systems and business processes, and external environment.

• Aptitude for relationship management across all levels of the organization, and demonstrated experience in maintaining, developing and transforming internal and external relationships at an executive level.

• Effective consensus building and negotiation skills.

• Strong communication and interpersonal skills; a keen sense of collaboration, facilitation, and teamwork.

• Experience managing solution architects, engineers, and other technical roles.

• Exhibits strategic thinking, analytical and research skills and experience making decisions on deliverable timelines.

• Strong planning, organizational skills, and action‑oriented leader, able to effectively solve problems and achieve goals.

• Ability to balance tactical perspective and manage strategic direction.

• Strong presentation and storytelling capabilities.

• Flexibility to work within a changing environment.

• High degree of initiative; ability to work both independently and within a team.

High school degree or equivalent required unless otherwise noted above.

Boston, Hingham

Full time