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Senior Support Engineer - Telecomm & VoIP Incident Leader

Job in Hingham, Plymouth County, Massachusetts, 02043, USA
Listing for: Intlx Solutions
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, Network Engineer, VOIP Engineer, Systems Engineer
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below

intlx Solutions is seeking a Senior Support Engineer to serve as the primary escalation point for complex voice, data, and UC support issues. You will mentor junior engineers, coordinate with vendors, and drive improvements in incident response and service quality.

In this role you will diagnose highly complex problems across VoIP, SIP trunking, and enterprise networks, lead post-incident reviews, and ensure high availability for customer environments. Evening/on-call readiness is required.

We would love to welcome a new Senior Support Engineer
- Telecomm & VoIP Incident Leader to our group in Hingham, MA, United States.

We are looking to fill the Senior Support Engineer
- Telecomm & VoIP Incident Leader position at Intlx Solutions in Hingham, MA, United States.

The Senior Support Engineer
- Telecomm & VoIP Incident Leader role at Intlx Solutions is now open for applications in Hingham, MA, United States.

Position Requirements
10+ Years work experience
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