Keyholder - Derby Street Shops

What you’ll do:

• Communicate Warby Parker’s values and brand philosophy to customers
• Promote an efficient, inclusive, and service‑minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses‑shopping experience
• Be an upbeat, flexible team player who leads by example
• Lead floor selling, front‑of‑house operations, and team touch‑bases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

• Backed by professional retail experience at a customer‑focused company, plus 6+ months in a management position
• Equipped with exceptional interpersonal and communication skills to deliver top‑notch customer service
• Cool under pressure and able to adapt quickly
• A go‑getter with an entrepreneurial spirit
• Curious and eager to learn
• A team player who is passionate about helping customers and teammates alike
• An innovative, proactive problem‑solver
• Proud of your work and self‑motivated to be a top performer
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

• Health, vision, and dental insurance
• Life and AD&D insurance
• Paid time off
• Paid holidays
• Retirement savings plan with a company match
• Parental leave (non‑birthing parents included)
• Short‑term disability
• Employee Assistance Program (EAP)
• Optical education reimbursement
• And more (just ask!)

Warby Parker is proud to be an equal opportunity employer. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We are constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer‑quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home.

Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.