Coordinator Quality Assurance

Overview

Utili Quest, LLC is a leading provider of quality underground utility damage prevention. The Coordinator Quality Assurance role is part of the Operations Team, located in Alpharetta, Georgia, with offices nationwide.

• Collaborate with Operations partners to identify opportunities for damage prevention via field audits.
• Identify at‑risk Field Technicians who need additional training.
• Perform field audits for accuracy of marks and compliance with state laws, regulations, and client contractual obligations.
• Correct field risk findings and coach/mentor technicians.
• Provide frequent feedback to Field Check partners to improve quality results, reduce damages, and ensure proper documentation.
• Communicate audit and investigation findings with quality assurance and operations management, both orally and in written format.
• Effectively balance various job responsibilities while meeting daily productivity and efficiency standards and completion deadlines.
• Provide witness testimony in small claims and litigated cases when necessary.
• Promote and maintain a strong safety culture and ensure quality standards are met.
• Promote a good working relationship with clients, excavators, regulators, employees, and the public.
• Operate company vehicles safely and maintain a professional appearance.
• Support hands‑on utility locate training and education in Damage Prevention.
• Remain current on existing and emerging learning methodologies and technologies.
• Ticket production and weekend work may be required.
• Complete additional duties as required.

• High School Diploma or GED equivalency.
• One (1) or more years of experience locating underground utilities and/or related experience.
• Two (2) or more years of experience preferred.
• Thorough understanding of utility locating procedures, marking standards, and proficiency with locate equipment.
• Ability to troubleshoot difficult locates and interpret utility plats.
• Demonstrated ability to coach and mentor technicians.
• Critical thinking skills to analyze facts, anticipate results, make decisions and meet deadlines.
• Excellent verbal and written communication skills and ability to communicate effectively with diverse individuals at all levels.
• Proficiency in computer technology and ability to learn new systems and software related to the role.
• Flexible and adaptable in a fast‑paced, dynamic work environment.
• Response to emergency calls as needed.
• Proficiency in hand tools and equipment (shovels, screwdrivers, wrenches, ped keys, etc.).
• Capacity to carry 3‑5 lb electronic locating equipment for extended periods and lift objects up to 50 lbs or more with tool aids.

• Complete and maintain all required training.
• Drive safely and follow company safe driving policies.
• Maintain punctuality and attendance at all shifts and training sessions.
• Work in all weather conditions, including normal and after‑hours.
• Regular use of hands and fingers to operate specialized equipment and tools.
• Reach overhead above shoulders and horizontally; bend at the waist; stand and walk for extended periods.
• Frequently lift and/or move up to 25 lbs.
• Adhere to vision requirements, hearing, and speaking for information exchange.
• Follow all safety rules at all times.
• Work flexible schedule, including evenings and weekends as needed.

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (medical, prescription drug, dental, vision, disability, life)
• 401(k) with company match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and more

The wage range for Coordinator Quality Assurance is $22.00 – $26.00.

Our company is an equal‑opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.