Cage & Guest Services Shift Lead — Guest Experience & Ops
Listed on 2026-10-06
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Entertainment & Gaming
Customer Service Rep, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
PENN Entertainment in the United States is seeking a supervisor for player services and mutuels to oversee a shift and ensure smooth daily operations. You will coordinate schedules, monitor performance, and uphold compliance with internal controls and guest service standards.
This role requires strong communication, budgeting awareness, and the ability to respond to guest inquiries. A 21+ age requirement and casino environment experience are typical, with a starting salary of $45,000 per year.
We are seeking a motivated Cage & Guest Services Shift Lead — Guest Experience & Ops to join Zia Park Casino in Hobbs, NM, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Cage & Guest Services Shift Lead — Guest Experience & Ops role in the description above.
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