Solutions Engineer

Role: Solutions Engineer

Job Type: Full Time, Remote

Join Crogl and help redefine how security teams work. As a Solutions Engineer, you'll be a critical part of our go-to-market motion — the technical voice of Crogl in every deal, and the bridge between what our platform can do and what our customers need to believe. You'll partner closely with Account Executives to win business, while working hand-in-hand with Product and Engineering to shape where we go next.

We're looking for self-starters who are passionate about security operations, thrive in fast-moving environments, and know how to earn the trust of technical buyers. If this sounds like you, let's chat.

• Own the technical win. Lead discovery conversations and deliver tailored, high-impact demonstrations of Crogl's AI SOC platform — from alert triage and threat hunting to SIEM migration and audit readiness — that speak directly to each prospect's environment and challenges.

• Run proof-of-value engagements. Design and lead evaluations that translate Crogl's capabilities into clear, measurable outcomes for security teams. Guide prospects from interest to technical validation.

• Be the trusted advisor. Develop deep relationships with technical stakeholders — SOC analysts, security architects, and CISOs — positioning yourself as a credible partner throughout the sales cycle and beyond.

• Shape the product. Serve as the voice of the customer by synthesizing field insights into actionable feedback for Product and Engineering, influencing the roadmap based on what you're hearing in deals.

• Build the function. Contribute to SE best practices, reusable demo assets, technical playbooks, and internal knowledge resources as we build this team from the ground up.

• Support customer success. Partner with post-sale teams during early implementation to ensure a smooth handoff and strong time-to-value for new customers.

• 5–10 years of experience in solutions engineering, sales engineering, or customer-facing technical roles — ideally in enterprise security or infrastructure software

• A strong track record of owning the technical side of complex sales cycles, including demos, POVs, and RFP responses

• Hands‑on experience with security operations tooling — SIEMs, EDR platforms, SOAR, ticketing systems, or data lakes (Splunk, Microsoft Sentinel, Crowd Strike, Databricks, Snowflake, etc.)

• Proficiency with cloud platforms (AWS, Azure) and comfort engaging in architecture conversations with customer IT and security teams

• Working knowledge of at least one scripting or programming language (Python, Type Script, or Go); you don't need to be a full-stack engineer, but you should be able to roll up your sleeves

• Exceptional communication skills — you can make complex AI and security concepts land with both a SOC analyst and a CISO

• Deep experience in security operations, either as a practitioner or in a product/technical role supporting SOC teams

• Hands‑on familiarity with AI systems, machine learning, or agentic frameworks — you understand what's real and what's hype, and you can explain the difference

• A history of building lasting technical relationships that translate into renewals, expansions, and references

• Experience thriving in an early‑stage environment where the playbook is still being written