Groom Tech in Training, Petsense

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Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distance learning program where students are guided through a 15-week training program designed to educate students on the fundamentals of bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training. These include:
• Successfully enroll & complete the Paragon training for Level 1 within five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing, and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper and Finishing Techniques
• Customer Service Skills and Professionalism
• Equipment Handling and Maintenance
• Animal safety and well-being
• Inspect animals for parasites, disease, or injury and report findings
• Practice safety and sanitization protocols
• Sanitize grooming tools and equipment
• Assist in business generation activities such as calling customers, scheduling, and verifying vaccinations
• Maintain pet client records
• Operate computer systems as needed
• Store recovery if needed
• Ensure safety and care of live animals, including sanitation of holding tanks
• Complete documentation for all duties
• Perform other duties as assigned.

Required Qualifications

• Comfort working with dogs and cats, demonstrating patience and compassion.
• Must provide own grooming tools or be willing to purchase them.
• High school diploma or equivalent; ability to read, write, and count accurately.

Preferred Skills and Abilities

• Operate grooming tools and equipment effectively
• Effective communication skills
• Compassionate animal handling
• Attention to detail
• Problem-solving and computer skills
• Interpersonal skills and conflict resolution

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Varied shifts, generally no less than 4 hours, may exceed 8 hours
• Safe and productive work environment adherence to safety guidelines
• Hard surfaces in indoor and outdoor areas

Physical Requirements

• Move and transfer animals and equipment up to 50 pounds
• Stand and maintain position for up to 8 hours
• Move around the salon for grooming and cleaning
• Use grooming instruments
• Lift or reach overhead as needed
• Bend, kneel, and squat frequently
• Operate store equipment effectively
• Read, write, and communicate effectively
• This position is non-sedentary and requires physical and mental stamina.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, parental leave, tuition reimbursement, and family planning resources, subject to eligibility.