Warehouse Technician

Overview

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. As a Warehouse Technician, you will provide quality service to our internal customers while supporting customer‑focused activities and company projects, while coordinating the inbound and outbound shipments accurately and free from damage.

This position will also maintain inventory and ensure accuracy in applicable tracking systems. The Warehouse Technician handles work orders and works with customers to ensure applicable receipt and stocking of Telecom and CATV installation, maintenance, and construction materials with a high degree of accuracy.

• Service – gathers items or materials requested by customers, assembles Bills of Materials (BOM) for specific projects, packages orders, shipments, or BOMs to protect materials from damage during transit, ships materials to vendors, repair facilities, or customers, delivers customer orders or materials to various departments and locations, may test equipment for proper function and schedule repairs of damaged or broken or defective equipment, coordinating repair to include CPE, head‑end, hardline equipment and warranty items.
• Inventory – safeguards and tracks inventory items to ensure accurate accountability, identifies and sorts materials, marks and labels inventory items prior to storing or distribution, stores or puts inventory items in assigned storage locations, ensures that all new CPE equipment is loaded correctly into SAP, IUTA, and other tracking databases within 48 hours of receipt, unpacking and labeling, maintains inventory including purchasing, receiving, stocking and tracks regulated and non‑regulated equipment and materials, conducts cycle and inventory counts as directed, may include warehouse vehicles, in‑process orders, repair and delinquent shipments including loading and unloading of all shipments.
• Receiving – takes possession of products or materials to place them into inventory or distribute them for immediate use. Duties include unloading inbound shipments from delivery trucks, inspecting shipments for any visible damage, material counts and coordination with packing slips, and documentation to verify item number, description and quantity, and/or damage to shipment, documenting shipments and discrepancies and reporting findings to management.
• Operate and Maintain Equipment – operates and maintains department equipment as required to ensure operational readiness, operates forklifts to load or unload palletized materials, uses hand trucks and carts to move or deliver products, weighs materials, uses stenciling equipment to mark or label pallets and spools, utilizes barcode scanners and computers to collect and record data, performs operator inspections and maintenance as required by equipment manuals and/or company policies, assigns or issues Customer Premise Equipment to technicians needed for each work order, works with technicians, coordinators and contractors on local recoveries, may issue CPE and construction supplies and equipment with coordinated shipment.
• Record Keeping – maintains records, documentation, and files critical to business and financial operations. Duties include filing, archiving or retrieving records as required in support of audits, financial reporting or other business operations, disposing of files or records in compliance with company policies, works with Finance to maintain accurate and appropriate inventory levels, arranges disposal or recycling of equipment as needed.
• Safety & Security – performs all actions in compliance with all organizational safety, housekeeping and security policies (Federal OSHA, DOT, and Company Safety policies and regulations).

• 6+ months experience in any combination of customer service, warehousing or distribution center operations, or Technical certification (or higher), or current military service, or prior military…