Operations & Data Product Manager – Applied Research Intelligence

The AI Data & Operations Product Manager is a hybrid data analytics and product management role that serves as the product owner for ARI Commercial Operations’ internal data products, operational tooling, and future Business Administration capabilities.

The role delivers immediate value through operational data analysis, custom dashboard development, and trusted reporting, while defining the long-term roadmap for the systems, workflows, controls, and administrative capabilities required to scale Applied Research Intelligence (ARI) products and commercial processes.

ARI Commercial Operations executes customer and partner commitments while building the operational systems, processes, and controls needed to scale ARI products, platforms, and partnerships. This position connects those priorities by combining hands‑on analytics with ownership of the internal tooling roadmap.

Operations Product Management – Define and prioritize the roadmap for internal tools and business administration capabilities that reduce manual work and enable operations to scale alongside ARI product maturity and customer adoption.

Data & Decision Support – Create reliable, timely, and decision‑ready visibility across content delivery, partner ingestion, content availability, operational readiness, and process performance.

Internal Tools Product Management – Own the roadmap and prioritized backlog for internal operational tooling used by ARI Commercial Operations. Translate current‑state pain points and future business requirements into product requirements, user stories, process flows, data requirements, acceptance criteria, and measurable outcomes.

Lead discovery with Sales, Engineering, and Operations users to understand workflows, control points, handoffs, failure modes, and automation opportunities.

Prioritize solutions that move routine tasks from developer‑only execution to secure, governed self‑service for authorized Operations users.

Partner with Product Management and Engineering to align internal tooling dependencies with the broader ARI platform roadmap, while maintaining clear ownership boundaries between customer‑facing product strategy and internal operational systems.

Operational Data, Analytics & Dashboards – Design, build, and maintain custom dashboards for content delivery, partner ingestion, content inventory, and operational readiness. Perform ad‑hoc and recurring analyses to identify bottlenecks, exceptions, data‑quality issues, process variation, and opportunities for improvement.

Partner with Data and Engineering teams to source, model, reconcile, and validate data from relevant operational systems.

Cross‑Functional Leadership & Process Improvement – Serve as the primary translator between ARI Commercial Operations and technical delivery teams for operational data and internal tooling needs. Facilitate requirements workshops, roadmap reviews, process mapping, prioritization, and decision forums with Operations, Product, Engineering, Data, Commercial, Partnerships, Licensing, and related teams.

Use process and performance data to identify and lead targeted improvements that reduce cycle time, increase accuracy, strengthen controls, and improve scalability. Create clear documentation, operating procedures, data dictionaries, release notes, and training materials for newly delivered capabilities. Monitor delivered solutions against adoption, quality, efficiency, and control objectives, incorporating lessons learned into the internal tooling roadmap.

Complete a prioritized, multi‑phase roadmap for internal operational tooling and ARI Business Administration modules. Launch and sustain trusted operational dashboards…