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In-Person CX Specialist — Customer Impact

Job in Hoboken, Hudson County, New Jersey, 07030, USA
Listing for: Happy Box
Part Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: In-Person CX Specialist — Customer Impact & Growth
A gift box e-commerce company is hiring a part-time Customer Experience Specialist based in Hoboken, NJ. This role emphasizes solving customer inquiries and building a positive rapport with clients. The ideal candidate should possess excellent customer service skills, familiarity with ticketing software like Gorgias, and the ability to work independently in a fast-paced environment. A proactive attitude and strong communication skills are essential to succeed in addressing customer needs effectively and efficiently.
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