Manager, Learning And Development

The Manager, Learning & Development, Learning Experience Designer (LXD) serves as a strategic designer and creator of engaging, data-driven learning experiences that elevate performance across Walmart Connect. This role combines strategic learning architecture with hands‑on content development to create meaningful, measurable learning that builds capabilities and drives business results. Reporting to the Director, Learning & Development, the LXD will design holistic learner journeys across formats, Instructor‑Led Training (ILT), Virtual ILT (vILT), eLearning, microlearning, and social learning, while also producing visually compelling, emotionally resonant learning assets.

This individual will partner with stakeholders to analyze skill gaps, architect solutions, and deliver learning experiences that connect learning outcomes to business impact.

• Conduct thorough needs analyses with business and functional stakeholders to identify skill gaps, performance barriers, and business opportunities.

• Map identified gaps to learning deliverables using performance consulting techniques and create measurable solutions that align with Walmart Connect’s strategic objectives.

• Design end‑to‑end learner journeys that combine formal, informal, and social learning experiences to foster engagement, retention, and on‑the‑job application.

• Partner with stakeholders to define learning objectives, success metrics, and KPIs tied to organizational performance outcomes.

• Develop learning content and deliverables across modalities, including ILT, vILT, eLearning, blended learning, microlearning, and performance support resources.

• Design visually rich, emotionally engaging learning experiences that resonate with diverse audiences through storytelling, graphic design, and multimedia techniques.

• Utilize authoring and creative tools (e.g., Articulate Storyline/Rise, Adobe Captivate, Camtasia, Vyond, Adobe Creative Suite, PowerPoint) to produce world‑class learning assets.

• Incorporate interactive elements (branching scenarios, simulations, gamified elements, peer learning activities) to reinforce engagement and skill mastery.

• Apply UX and visual design principles to learning content to ensure usability, accessibility, and aesthetic appeal.

• Build modular, scalable curriculum frameworks (101/201/301) aligned with competency models and business KPIs.

• Partner with the Learning Platforms team to ensure content tagging, metadata compliance, and LMS/LXP integration for optimal learner discoverability.

• Define and implement measurement strategies (Kirkpatrick Levels 1–4, ROI frameworks) to track learning adoption, knowledge transfer, and business impact.

• Leverage analytics and feedback to iterate on course design and enhance performance outcomes.

• Act as a learning consultant to business partners, Sales, Product, HR, and Partner Management teams to align learning experiences with organizational goals.

• Collaborate cross‑functionally to ensure that content reflects current business priorities, product updates, and enterprise messaging.

• Manage relationships with vendors, contractors, and SMEs to maintain consistency, quality, and scalability of deliverables.

• Research and apply emerging learning trends and technologies (AI‑driven learning, adaptive pathways, gamification, AR/VR, etc.) to innovate TED’s learning offerings.

• Continuously improve content design and user experience through testing, learner feedback, and engagement analytics.

• Stay current on design, media, and learning science trends to elevate the emotional and…