Zscaler Security Services Architect Associate Director

Job :
Hoboken, NJ, US, 07030

Salary: $180,000 - $324,000

Job Function: EY Technology

Employer:

EY Global Services Apply by:
Company: EYAt EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

Technology has always been at the heart of what we do and deliver  need technology to keep an  organization the size of ours working efficiently and securely. Our people, applications, cloud platforms, data  centers, Al services and business-critical systems rely on modern security capabilities that enable secure access,  protect sensitive information and reduce cyber risk. Within Security Technology Services (STS), Network Security Technology delivers global Zero Trust, secure access,  outbound protection and selected Al security services.

The Zscaler platform service portfolio supports this mission through ZPA, ZlA, Zscaler Cloud Gateway, Zscaler Al Firewall, Zscaler Deception and Azure Zero Trust strategy  capabilities. The Opportunity  We are seeking a Zscaler Service Owner - Associate Director to join STS Network Security Technology and lead  Zscaler services within Network Security. This senior service leadership role is accountable for converting Zscaler platform investments into governed,  supportable and measurable enterprise services.

The role owns service strategy, roadmap, financial planning,  service introduction, operational readiness, adoption, performance, risk, compliance, vendor outcomes and  continuous improvement across the portfolio. The approved service portfolio includes:
Zscaler Al Firewall for secure Al access, including Zscaler Al Guard and Al Broker capabilities.

Zscaler lnternet Access for secure outbound protection across cloud, office and data center traffic flows.

Zscaler Private Access for private application access and reduction of internet-facing application exposure.

Zscaler Cloud Gateway for controlled cloud and internet egress patterns aligned to Zero Trust operating requirements. Azure Zero Trust strategy for secure cloud networking, private access patterns and migration away from broad public exposure. Zscaler Deception for approved deception-based detection and response use cases within the Network Security service boundary. The role will partner across Network Security, Architecture, Engineering, Operations, Cloud Technology, Enterprise Technology, ldentity, Data Protection, Monitoring and Response, Application Security, Service Lines and Zscaler to transition capabilities into sustainable global services.

Your

Key Responsibilities  The Zscaler Service Owner will provide strategic and operational leadership for services assigned to STS Network  Security Technology. Zscaler Platform Service Portfolio Ownership  Define the service vision, scope, outcomes, roadmap and lifecycle for each assigned Zscaler platform capability within Network Security. Translate Zscaler platform objectives into clear service offerings, service tiers, customer journeys, support models and measurable outcomes. Maintain an integrated service portfolio limited to ZPA, ZlA, Zscaler Cloud Gateway, Al Firewall, Zscaler Deception and Azure Zero Trust strategy capabilities.

Own service acceptance criteria and ensure project delivery is not complete until operational readiness, supportability, controls, documentation and ownership are in place. Prioritize enhancements, technical debt, resilience improvements and adoption initiatives based on business value, security risk and service performance. Al Security Services  Own the service delivery model for inline inspection and policy enforcement for user-to-Al,…