Nightshift Administrator

NIGHT SHIFT SERVICE ADMINISTRATOR

Location:

Hoddesdon

Salary: £46,000-£57,000 DOE

Hours:

Monday-Friday 18:00-06:00

Job Type: Full-Time Permanent

Are you an organised and detail-focused Administrator looking for a well-paid permanent night shift position within the commercial vehicle industry?

We are currently recruiting for a Night Shift Service Administrator to join a busy 24/7 commercial vehicle operation. Working closely with the night shift technicians, you'll provide essential administrative and customer support to ensure the workshop runs efficiently throughout the night.

Your responsibilities will include:

• Raising job cards and updating jobs accurately and promptly
• Monitoring system status reports to ensure jobs are progressing correctly
• Recording technician working times from clock cards
• Monitoring the clocking system, including start times, breaks and finish times
• Ensuring required parts are available for scheduled work
• Booking parts accurately against the relevant jobs
• Monitoring and maintaining correct stock levels
• Liaising with customers regarding vehicle scheduling and completion times
• Keeping customers updated on additional work or authorisation requirements
• Preparing and sending estimates where required
• Answering incoming calls and dealing with customer queries professionally
• Providing general administrative support to the night workshop team
• Working closely with technicians and other departments to ensure smooth job progression

• Previous administration experience is advantageous
• Experience with in automotive, HGV or commercial vehicle environments would be beneficial
• Excellent organisational and time-management skills
• Strong attention to detail
• Confident using Microsoft Office and general IT systems
• Good communication and customer service skills
• Ability to work independently during night shifts
• Comfortable working in a busy, fast-paced environment
• Reliable, proactive and professional approach