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HelpDesk/Support IT Support Technical Support

Hybrid Service Desk Technician — 1st Line Support

Job in Hoddesdon, Hertfordshire, EN11, England, UK
Listing for: Norton Blake
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology services company is seeking a dynamic Service Desk Technician (1st Line Support) in Hoddesdon, UK. This role involves providing exceptional support to over 2,000 users through various channels. Candidates should have experience in service desk environments, a proactive approach, and strong communication skills. Familiarity with tools like Microsoft 365 and Windows 11 is preferred. This hybrid position combines technical troubleshooting with customer service excellence.
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