Window & Door Service Engineer; Surveying & Repairs

Position: Window & Door Service Engineer (Surveying & Repairs)
Location: Wormley

Location:

Greater London (Field-based)
Depot:
Broxbourne (Operational Hub)
Salary: £35,000 – £45,000 per annum (PAYE)
The upper end of the salary range is reserved for candidates with significant, demonstrable experience, including strong surveying, reporting, estimating, and complex repair capability.

Contract:

One-year fixed-term, with opportunity to become permanent
This is a full-time PAYE role with fixed working hours and clear performance expectations, including reliability, punctuality, and accountability.

The Role
This is a full-time, field-based role for a Window & Door Service Engineer (Surveying & Repairs) providing service and repair coverage across Greater London.
The role involves surveying, servicing, and repairing a wide range of window and door systems, combining detailed inspections with high-quality technical repair work. You will be expected to work to defined standards, follow agreed processes, and deliver consistent, reliable outcomes across all assigned jobs.
The position requires an engineer who is comfortable working independently on site, takes ownership of their work, and maintains clear communication and documentation throughout each stage of delivery.
Essential Requirements
To be successful in this role, you will need to demonstrate the ability to deliver both surveying and engineering responsibilities to a high professional standard.
You must have:
 
* Proven experience surveying, diagnosing, repairing, and replacing components across a wide range of window and door systems, with the ability to work independently on site, manage jobs end-to-end, and take ownership of outcomes.
 
* Strong inspection and fault-finding capability, including taking accurate measurements, assessing system condition and performance, and determining appropriate repairs, adjustments, or replacements.
 
* Hands-on experience completing repairs and replacements, including hinges, handles, locks, cylinders, operating mechanisms, and multi-point locking systems, with strong locksmith capability.
 
* Practical experience working with uPVC, aluminium, timber, and aluminium-clad timber systems, including tilt-and-turn, tilt-and-slide, lift-and-slide, sliding, casement, and sash systems, and with premium brands such as VELFAC, Rationel, and Idealcombi.
 
* Confidence producing clear written inspection and completion reports that set out findings, required works, and outcomes, with a strong focus on quality, safety, and precision.
 
* A full UK driving licence, own hand and power tools suitable for window and door service and repair work, and the ability to work full contracted hours consistently.
Suitable Backgrounds
We are open to candidates from a range of relevant trade backgrounds, provided they can meet the essential requirements of the role. Suitable backgrounds may include:
 
* Experienced window and door service engineers
 
* Multi-trade or glazing engineers with strong window and door repair experience
 
* Carpenters or aluminium installers with demonstrable experience repairing, adjusting, and fault-finding on windows and doors
You do not need to meet every requirement on day one. Candidates transitioning from related trades will typically start at the lower end of the pay band, with clear progression as window and door–specific service, diagnostic, and locksmith skills develop.
What matters most is technical aptitude, reliability, and a willingness to work to high service and quality standards.
Role Responsibilities & Scope
Surveys & Reporting
You will:

* Carry out detailed inspection surveys of windows and doors across a range of sites, identifying faults, damage, wear, and performance issues, and taking accurate measurements to assess system condition and operation.

* Produce clear written inspection reports setting out identified defects and likely causes, required repair or replacement works, full material specifications (including hardware and glazing), estimated labour hours, and any access, safety, or sequencing considerations.
Reports must be accurate, technically robust, and suitable for client approval, cost planning, and informed decision-making.
Repairs & Completions
You will:

* Complete approved…