Pharmacy Supervisor-Outpatient Pharmacy Manager of Record Day-Holden

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?  to apply through your Workday account.

Exemption Status: Exempt

Hiring Range: $ - $

Schedule Details: Monday through Friday, On Call - Required

Scheduled

Hours:

8am-5pm

Shift: 1 - Day Shift, 8 Hours (United States of America)

Hours: 40

Cost Center: 10010 - 3830 Home Delivery Pharmacy

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

Supervises the day to day operations of the practice area. Works closely with the manager/director to ensure that the area has appropriate staffing levels, staff are compliant with hospital and Department policies and competencies and area adheres to federal, state and local regulatory guidelines.

Major Responsibilities:

• Assures adequate staffing for area. Prepares monthly schedule and daily work assignments. Supervises assigned personnel. Staffs as needed.
• Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
• Ensures compliance with regulatory agencies such as JC, DPH, DEA etc. Develops and maintains procedures to meet regulatory requirements in accordance with hospital policy.
• Oversees controlled substance record keeping and reports any issues to the Manager/Director.
• Oversees appropriate inventory levels of all drugs, supplies and equipment using approved procurement methods.

Participates and makes recommendations on employee hires and discipline. Assists manager in resolving grievances and other personnel issues.

• Supervises orientation and training and certifies completion of any specialized operations training.
• Conducts regular staff meetings.
• Manages the accuracy of pharmacy charge systems; resolves patient billing discrepancies. Oversees billing issues i.e. CEWL, EBEW
• Works with internal and external customers to improve the services of the Pharmacy, resolve issues, and maximize reimbursement opportunities.
• Supports service line goals and works with stakeholders to ensure compliance.
• Oversees annual physical inventory process.
• Works with pharmacy buyers to achieve a targeted inventory turnover rate.
• Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations. Prepares and submits QC/QA reports to the Manager/Director.
• Provides guidance to the staff for effective teamwork and motivation. Fosters the effective integration of efforts.
• Completes management training programs appropriate for level of supervision exercised in the department.

Standard Management Level Responsibilities:

• Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.
• Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met.
• Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
• Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives.
• Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect,…