Business Services - Student Account Representative

Job Description

The Student Account Representative serves with a team of ten accountants including accounts receivable, accounts payable and our finance team. The Student Account Representative serves as the first point of contact for our students and families, providing excellent customer service for a welcoming and friendly environment. Additionally, the Student Account Representative is responsible for efficiently executing multiple front office duties while playing an important supportive role of the Business Services team.

• Serve as receptionist for Business Services Staff
• Receive and post payments to the appropriate accounts
• Maintain a balanced cash drawer, reconciling funds twice daily
• Maintain subsidiary ledger of certain payments
• Verify outstanding balances on student accounts for acceptance of re-admits, special students and release of transcripts
• Process payment plan information
• Release petty cash when proper documentation is provided
• Manage health insurance verification of students
• Process wire transfer payments
• Assist with mailings and emails