Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. The Block Next roadmap focuses on innovation, client experience, and sustainable growth.

As a seasonal client service professional/receptionist you will help clients make confident, informed decisions about their lives, careers, and money. You will build strong client relationships and deliver a high‑quality experience now and in the future.

Helping others is what we do best here, which means you will see the impact of your work firsthand. You will inspire people to make confident, informed decisions about their lives, careers, and money, and build relationships that grow stronger each year.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients exactly how they would like to be scheduled.
• Help to ensure all client needs have been met during service, in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer‑proficient, able to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan and employee stock purchase plan (availability and eligibility requirements apply).
• to check all available benefits.

At H&R Block we remain committed to building a connected culture—trust, care, and connections are how we work together to create an environment where everyone feels safe to bring their authentic self to work. You will be immersed in an exceptional work environment recognized worldwide as a best company.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.